SD recording failing permanently

Good day,

Has anyone experienced the SD recording failing permanently with the key indication being the SD card size showing 10MB out of 0MB (screenshot attached)?

Screenshot_20200818-094449|281x500

I have WyzeCams V2. This has now happened in 2 out of 20 cameras. Except - it is in a remote location, so I cannot physically access the two for a few more weeks. Remote rebooting did not help. I disabled hardware updates and am not sure if attempting a hardware upgrade at this point would do more harm than good (I obviously do not want to lose the camera completely - live view and 12-second clips are better than nothing).

Thank you for help/feedback!

PS: trying to format the SD card does not work (I get the “SD card not installed” response), restarting the device remotely does not solve the problem. There was even a power outage after the SD card recording had failed - so a physical reboot does not solve this, either.

Sounds like a failed card - they do that. Were you using high quality video rated card (SanDisk calls theirs “High Endurance”?

That’s what I hope it is - I would hate to have the camera(s) fail.

I buy “SanDisk Ultra 32GB microSDHC UHS-I Card with Adapter - 98MB/s U1 A1 - SDSQUAR-032G-GN6MA”. Are these good?

So - if you know the answer: is the card dead or does it require a “hard format” in a computer?

No. The Ultra cards are NOT a High endurance card. These are the cards I am using.

I have not had one fail with 19 cameras. I have had SanDisk Ultra cards fail and every Wyze branded card I bought failed in only a few months. I have all 19 cameras set for continuous recording.

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I have many Sandisk Ultra 32-64-128 GB all in countinuous recording for 12-18 months without issues. All my cards are from Sandisk. I have 4 cams outside -35 to 40 Celsius.

Litière 32GB Sandisk Ultra
Cuisine 128GB Sandisk High Endurance
Salon haut 128GB Sandisk Ultra
Sous-sol 128GB Sandisk Ultra
Porte avant 128GB Sandisk Ultra
Cours avant 128GB Sandisk Ultra
Cabanon 128GB Sandisk Extreme
Cours arrière 64GB Sandisk Ultra
Garage avant 32GB Sandisk Ultra
Garage arrière 64GB Sandisk Ultra
Sous-sol 2 128GB Sandisk Extreme

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Duly noted - thank you for the pointer.

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FYI, SanDisk specifically does not recommend the Ultra series of cards for video use and will not honor warranty for them if used in cameras (the 2nd part of that is 2nd hand information - not confirmed by me).

UPDATE: I have pretty much given up. SD cards of the allegedly supported types work for a very short time. After a few weeks, I get “no recording at this time”, even though it is in the list of the 12-second clips in the cloud. Or I get “no SD card” even though I just installed one. Or I get “camera not connected”, and the camera reboots.

This used to work when V2’s first arrived.

I agree with the posters who suggest this is deliberate, so that the users sign up for the paid service.

These cameras’ life span is not great - at least in my experience. I will test a similarly priced competitor the next time one of the WyzeCams dies.

I’ve never had a failed SD card recording, and I don’t use endurance cards. 3 years and more than 10 cameras now? I also don’t subscribe to anything like Cam Plus, so not subscribing to that has also not hurt me.

Report these failures for replacements.

In the meantime, are you using CONTINUOUS SD card recording? Because anything less depends on a lot of other factors, like movement thresholds, which are different between the SD card and normal cloud recordings.

Glad to hear things are working well for you.

I doubt I can convince SanDisk that 10+ cards in a row were defective, especially since it is both “Ultra” and “High endurance” (the former states specifically on its packaging that using it in anything like a webcam will void the warranty, BTW).

To answer your question - I do not use continuous mode. When I tried to use it - the SD recording routinely stopped after a relatively short time, even though the event continued, so setting all cameras to continuous mode does not resolve anything.

Yes, I know the “non-continuous” recording mode depends on many things. That being said - I do see the 12-second events, so the START of an event is captured correctly. But then accessing the actual recordings on the SD works for a very short time, then all cards fail one by one.

The scenarios I encounter (and all of these happen INSTEAD OF playback from the SD card that SHOULD be playing based on the “events” tab):

“no SD card installed” - although there is one
“card capacity shows 10M/0M available” - how is that even logical/possible?
“no recording at this time” - yes, there is one, according to the “events” section
“camera not connected” - it IS connected until I try to access the recording: this attempt reboots the camera

Also - trying to format these SD cards in a computer (after they failed in the cameras) does not always work: some cards are not recoginzed at all. I cannot even format them via the cmd command prompt window.

So, no - sorry, I am not convinced that this is the cards’ fault.

Anyway, as I said - this is super disappointing and I see it reported in other forums, so perhaps you are a lucky exception, of which I am understandably jealous.

I do, however, appreciate your feedback/input.