# SD Card missing

**URL:** <https://forums.wyze.com/t/sd-card-missing/245195>\
**Category:** Cameras\
**Tags:** cam-pan-v1\
**Created:** [October 26, 2022, 11:05am UTC](https://forums.wyze.com/t/sd-card-missing/245195 "2022-10-26T11:05:27Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Hamptonsmittys](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/hamptonsmittys/32/41516_2.png) [@Hamptonsmittys](https://forums.wyze.com/u/Hamptonsmittys)\
**Post date:** [October 26, 2022, 11:05am UTC](https://forums.wyze.com/t/sd-card-missing/245195/1 "2022-10-26T11:05:27Z")

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I keep getting the error message “Micro SD Card Not Found” over and over again. I have to restart the camera to watch playback but as soon as I do that I loose the entire video history.  
I’ve tried several SD cards but nothing works. It’ll work for a short time after I restart the camera but then it stops working and I get the error message again.

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**Author:** ![K6CCC](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/k6ccc/32/1591_2.png) [@K6CCC](https://forums.wyze.com/u/K6CCC)\
**Post date:** [October 26, 2022, 2:29pm UTC](https://forums.wyze.com/t/sd-card-missing/245195/2 "2022-10-26T14:29:12Z")

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My first thought was dying uSD card - yes, they all WILL eventually die. However you said you tried several cards, so second option is dying card slot in the camera - harder to deal with. Can you plug the uSD card into a computer to confirm if the card appears to be live?

> [@Hamptonsmittys](#):
>
> I have to restart the camera to watch playback but as soon as I do that I loose the entire video history.

I don’t get that one. Restarting the camera has no effect on uSD card recordings.

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**Author:** ![Hamptonsmittys](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/hamptonsmittys/32/41516_2.png) [@Hamptonsmittys](https://forums.wyze.com/u/Hamptonsmittys)\
**Post date:** [October 27, 2022, 2:30am UTC](https://forums.wyze.com/t/sd-card-missing/245195/3 "2022-10-27T02:30:17Z")

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I’ll have to try it in the computer and let you know. Yeah, the only thing that would work would be restarting the camera. It’s almost like a hard reset I guess

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**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\
**Post date:** [October 27, 2022, 2:38am UTC](https://forums.wyze.com/t/sd-card-missing/245195/4 "2022-10-27T02:38:09Z")

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> [@SD card doesn't read sometimes](https://forums.wyze.com/t/sd-card-doesnt-read-sometimes/183616/2):
>
> what SD card are you using?

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**Author:** ![Hamptonsmittys](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/hamptonsmittys/32/41516_2.png) [@Hamptonsmittys](https://forums.wyze.com/u/Hamptonsmittys)\
**Post date:** [October 28, 2022, 3:33am UTC](https://forums.wyze.com/t/sd-card-missing/245195/5 "2022-10-28T03:33:59Z")

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ScanDisk 32GB Ultra

🐾

 ![1666928023366.jpeg](https://us1.discourse-cdn.com/wyze/original/3X/e/2/e29205f3b2b6bbdf5c98a0caae1edaa3e4bd6126.jpeg)

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**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\
**Post date:** [October 28, 2022, 1:13pm UTC](https://forums.wyze.com/t/sd-card-missing/245195/6 "2022-10-28T13:13:25Z")

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Try doing a low-level reformat on your card(s) from a computer using the free, official [SD Memory Card Formatter](https://www.sdcard.org/downloads/formatter/) app. Select “Overwrite format”, not “Quick format”: Leave “CHS format size adjustment” unchecked. If there is a problem with the cards, a low-level format may be able to rebuild the file allocation table (FAT) isolating and excluding the bad spot(s) on the card. Note that low-level reformatting takes a LONG time to complete.

![44g7FrB2s67j](https://us1.discourse-cdn.com/wyze/original/3X/2/9/293a58288148e7410bec82408992bfef7557a777.jpeg)

You also may wish to use [high-endurance cards](https://www.amazon.com/SAMSUNG-Endurance-MicroSDXC-Adapter-security-dp-B09W9XYQCQ/dp/B09W9XYQCQ/) specifically designed for cam use.

Although a longshot, you can also try swapping the USB power adapter in case yours is going bad (undervoltage).

And lastly, make sure your cam’s firmware is [current](https://support.wyze.com/hc/en-us/articles/360024852172). If you are running a Cam Pan v1, your firmware should be at either 4.10.9.1433 or 4.10.8.1002.

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<div class="post-metadata">

**Author:** ![K6CCC](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/k6ccc/32/1591_2.png) [@K6CCC](https://forums.wyze.com/u/K6CCC)\
**Post date:** [October 28, 2022, 3:15pm UTC](https://forums.wyze.com/t/sd-card-missing/245195/7 "2022-10-28T15:15:36Z")

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Just so you know, the SanDisk Ultra cards are NOT rated for continuous write operations. In fact SanDisk will not honor a warrantee on Ultra cards if they are used in a video camera. That is also the case with several other manufacturers. They do make high endurance cards that are specifically made for video cameras.

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**Author:** ![IEatBeans](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ieatbeans/32/33378_2.png) [@IEatBeans](https://forums.wyze.com/u/IEatBeans)\
**Post date:** [October 28, 2022, 6:42pm UTC](https://forums.wyze.com/t/sd-card-missing/245195/8 "2022-10-28T18:42:29Z")

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The card in the image is not a micro sd card. If your micro sd card used in the cam is ultra, then it probably has failed or will soon
