# Rolling back Wyze app on iOS **URL:** \ **Category:** Cameras\ **Tags:** iphone-ipad\ **Created:** [June 14, 2020, 3:51am UTC](https://forums.wyze.com/t/rolling-back-wyze-app-on-ios/106945 "2020-06-14T03:51:39Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Hemi](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/hemi/32/27978_2.png) [@Hemi](https://forums.wyze.com/u/Hemi)\ **Post date:** [June 14, 2020, 3:51am UTC](https://forums.wyze.com/t/rolling-back-wyze-app-on-ios/106945/1 "2020-06-14T03:51:39Z")
Does anyone know another method of rolling back an iOS app besides the iTunes or Time Machine method? After the last Wyze app update having to use Zoom to view the event list on an iPad is a PITA. Thanks ---
**Author:** ![peepeep](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/peepeep/32/107148_2.png) [@peepeep](https://forums.wyze.com/u/peepeep)\ **Post date:** [June 14, 2020, 4:12am UTC](https://forums.wyze.com/t/rolling-back-wyze-app-on-ios/106945/2 "2020-06-14T04:12:08Z")
Hey KAZ, I think we’ve got it surrounded here, but we didn’t quite drive it home: > [@(iOS v 2.6.62) Is anyone else as unhappy with this new app as I am?](https://forums.wyze.com/t/ios-v-2-6-62-is-anyone-else-as-unhappy-with-this-new-app-as-i-am/72450/74): > > I still waiting for a Wyze tech support response on how to reinstall an older version of the Wyze application on iOS. I just want it to work and be uncluttered as it used to be. > [@(iOS v 2.6.62) Is anyone else as unhappy with this new app as I am?](https://forums.wyze.com/t/ios-v-2-6-62-is-anyone-else-as-unhappy-with-this-new-app-as-i-am/72450/75): > > It is likely that our tech support team doesn’t know how to do this. It’s also something we’re not generally supposed to do. You may want to try asking in our subreddit at r/wyzecam or in the Ask the Community section here. 🙂 > [@(iOS v 2.6.62) Is anyone else as unhappy with this new app as I am?](https://forums.wyze.com/t/ios-v-2-6-62-is-anyone-else-as-unhappy-with-this-new-app-as-i-am/72450/64): > > > [@](#): > > > > how do I go back to the previous version of the iOS Wyze application? > > masterep, I can’t say as I’m an Android-only user. A web search suggests it’s possible, but… Anyone know for sure? > [@(iOS v 2.6.62) Is anyone else as unhappy with this new app as I am?](https://forums.wyze.com/t/ios-v-2-6-62-is-anyone-else-as-unhappy-with-this-new-app-as-i-am/72450/76): > > @peepeep Let us know if you ever hear from them (tech support). It is highly unlikely they don’t know how to do this since, if I remember correctly, there used to be a tech support page with older versions of software to revert to. > [@(iOS v 2.6.62) Is anyone else as unhappy with this new app as I am?](https://forums.wyze.com/t/ios-v-2-6-62-is-anyone-else-as-unhappy-with-this-new-app-as-i-am/72450/78): > > Hi @julia. I don’t speak Apple but if I get this wrong enough maybe one of the cognoscenti will swoop in. 🙂 > > User-reversion of an iOS app requires that you first ‘jailbreak’ your i-thing. This voids the warranty. > > App vendors (like Wyze) have the capacity to revert their user base to a previous app version but are prevented from offering users the option to do so individually (outside of Beta.) > > So, if you’re adventurous, you could join the Wyze iOS Beta group, update to the latest Beta app, and see if it solves your problems. If it doesn’t, or if it adds unacceptable new ones, you can simply (and officially) revert to the current production app. > > Presto! 😉 > [@(iOS v 2.6.62) Is anyone else as unhappy with this new app as I am?](https://forums.wyze.com/t/ios-v-2-6-62-is-anyone-else-as-unhappy-with-this-new-app-as-i-am/72450/79): > > > [@](#): > > > > This voids the warranty. > > That’s technically true, but in practice, they’re not really sticklers about this unless the jailbreak manages to brick your phone or something. Obviously you’d be on your own in that case. But warranty issues are usually related to hardware failure, and I don’t think Apple refuses to fix manufacturing hardware problems because someone jailbroke their phone, for example. > [@(iOS v 2.6.62) Is anyone else as unhappy with this new app as I am?](https://forums.wyze.com/t/ios-v-2-6-62-is-anyone-else-as-unhappy-with-this-new-app-as-i-am/72450/81): > > Thanks @nerdland. How exacting is the “iOS jailbreak + app reversion steps” process? Intermediate skills + care + patience? > > Also, can you exempt an iOS app from automatically updating without jailbreak? > [@(iOS v 2.6.62) Is anyone else as unhappy with this new app as I am?](https://forums.wyze.com/t/ios-v-2-6-62-is-anyone-else-as-unhappy-with-this-new-app-as-i-am/72450/82): > > My current iPhone isn’t jailbroken, and when I did have a jail broken phone, I never tried to revert to an old version of an app, so I’m honestly not sure. > > Im also not sure about exempting an app, although I’d like to find out about this, too, depending what happens in mid-January. It’s unclear whether person detection will continue to work if you stay on old versions, but if it will, I may opt to do that ---
**Author:** ![sodcam](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/sodcam/32/21421_2.png) [@sodcam](https://forums.wyze.com/u/sodcam)\ **Post date:** [June 14, 2020, 7:48am UTC](https://forums.wyze.com/t/rolling-back-wyze-app-on-ios/106945/3 "2020-06-14T07:48:57Z")
Thanks for pulling all that together Peeps! Seriously. 👍 Rolling back apps on iDevices has always been a nightmare and now I have the documentation to prove it. 😀 If the price for the ability to easily roll back iDevices is to join the beta group… just might have to consider it on general principles… 😉 Actually my only _ **real** _ complaint about the current new version is the excessively blinding white space - I can almost live with or work around most of the other new issues being mentioned… ---
**Author:** ![Hemi](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/hemi/32/27978_2.png) [@Hemi](https://forums.wyze.com/u/Hemi)\ **Post date:** [June 14, 2020, 2:52pm UTC](https://forums.wyze.com/t/rolling-back-wyze-app-on-ios/106945/4 "2020-06-14T14:52:33Z")
Thank you for that @peepeep ! New marketing slogan for Wyze: “If it’s not broken, we’ll fix it.” 👍🍻🕶 ---
**Author:** ![peepeep](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/peepeep/32/107148_2.png) [@peepeep](https://forums.wyze.com/u/peepeep)\ **Post date:** [June 14, 2020, 5:26pm UTC](https://forums.wyze.com/t/rolling-back-wyze-app-on-ios/106945/5 "2020-06-14T17:26:47Z")
> [@Hemi](#): > > New marketing slogan for Wyze: “If it’s not broken, we’ll fix it.” Shh. That could catch on. 🤫 And did you catch this neat little turn? > [@Don't buy wyse!](https://forums.wyze.com/t/dont-buy-wyse/106550/28): > > Plus the bug detection is second to none. and this one: > [@Upgrade to 2.11.41 is a Mess!](https://forums.wyze.com/t/upgrade-to-2-11-41-is-a-mess/106874/9): > > I suspect this situation will get worse over time. But I guess it’s all in the name of progress. Here we are, 3-for-1 and 1-for-3, occupying our destinies, in _ **The KAZ** _… (K’s Autonomous Zone) ---
**Author:** ![peepeep](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/peepeep/32/107148_2.png) [@peepeep](https://forums.wyze.com/u/peepeep)\ **Post date:** [June 14, 2020, 5:30pm UTC](https://forums.wyze.com/t/rolling-back-wyze-app-on-ios/106945/6 "2020-06-14T17:30:03Z")
> [@sodcam](#): > > Actually my only _ **real** _ complaint about the current new version is the excessively blinding white space What the Wyze Team is saying to that after hours when they’re fall down drunk and thinking up new things to spring on us: _Look on the bright side_. 💡 🤣 @AustinByr ? (This cat will not address me directly - I’m starting to take a very soft offense. 😉 ) ---
**Author:** ![peepeep](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/peepeep/32/107148_2.png) [@peepeep](https://forums.wyze.com/u/peepeep)\ **Post date:** [June 14, 2020, 5:34pm UTC](https://forums.wyze.com/t/rolling-back-wyze-app-on-ios/106945/7 "2020-06-14T17:34:07Z")
I miss old Maven emeritus, @nerdland, he’s quite the fiddler. Probably off fiddling with plenty new gadgets, pushing them beyond the limits of their fiddlability. 🎻 Without manifestly crazy people like these: > [@Customer service on multiple platforms](https://forums.wyze.com/t/customer-service-on-multiple-platforms/103017/6): > > I subscribe to the belief anyone with any role in the tech industry is by definition “less than sane” and therefor a little odd what would we do?? Well, I am loathe to even consider it… 💏 ---
**Author:** ![angus.black](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/angus.black/32/19612_2.png) [@angus.black](https://forums.wyze.com/u/angus.black)\ **Post date:** [June 14, 2020, 7:20pm UTC](https://forums.wyze.com/t/rolling-back-wyze-app-on-ios/106945/8 "2020-06-14T19:20:04Z")
> [@Hemi](#): > > New marketing slogan for Wyze: “If it’s not broken, we’ll fix it.” Or “If it’s not broken it will be.” ---
**Author:** ![Customer](https://avatars.discourse-cdn.com/v4/letter/c/e19b73/32.png) [@Customer](https://forums.wyze.com/u/Customer)\ **Post date:** [June 14, 2020, 7:28pm UTC](https://forums.wyze.com/t/rolling-back-wyze-app-on-ios/106945/9 "2020-06-14T19:28:40Z")
Simplicity: “It’s not broken?” 😉 ---
**Author:** ![angus.black](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/angus.black/32/19612_2.png) [@angus.black](https://forums.wyze.com/u/angus.black)\ **Post date:** [June 14, 2020, 7:31pm UTC](https://forums.wyze.com/t/rolling-back-wyze-app-on-ios/106945/10 "2020-06-14T19:31:46Z")
We keep telling WYZE that the app is too bright and needs a dark mode. They respond with, “Oh yeah, you thought it was bright before? Check this out!”. ---
**Author:** ![peepeep](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/peepeep/32/107148_2.png) [@peepeep](https://forums.wyze.com/u/peepeep)\ **Post date:** [June 14, 2020, 8:48pm UTC](https://forums.wyze.com/t/rolling-back-wyze-app-on-ios/106945/11 "2020-06-14T20:48:27Z")
![snot_borken](https://us1.discourse-cdn.com/wyze/original/3X/9/7/97f9cf5e21bbc9447c46f9488b6942f9a0a3b7a0.png) ---
**Author:** ![rrominski](https://avatars.discourse-cdn.com/v4/letter/r/ee59a6/32.png) [@rrominski](https://forums.wyze.com/u/rrominski)\ **Post date:** [June 17, 2020, 2:07pm UTC](https://forums.wyze.com/t/rolling-back-wyze-app-on-ios/106945/12 "2020-06-17T14:07:54Z")
I agree the wyze app for pulling up micro so recorded video is cumbersome at best. ---
**Author:** ![vonklebow](https://avatars.discourse-cdn.com/v4/letter/v/b38774/32.png) [@vonklebow](https://forums.wyze.com/u/vonklebow)\ **Post date:** [June 18, 2020, 2:29am UTC](https://forums.wyze.com/t/rolling-back-wyze-app-on-ios/106945/13 "2020-06-18T02:29:24Z")
You can but you will need a few things. First you need to download the version of the app you want to install on your macbook in ipa form. Second you will need Xcode and a paid Apple Developers account so you can side load and sign the app yourself. You can use the free developer’s account however you will have to resign it every 7 days. Third you will use Xcode to open the IPA, sign the app and push it to your plugged in ipad (Side Load). Its very doable but another what you would say PITA. ---
**Author:** ![angus.black](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/angus.black/32/19612_2.png) [@angus.black](https://forums.wyze.com/u/angus.black)\ **Post date:** [June 18, 2020, 11:18am UTC](https://forums.wyze.com/t/rolling-back-wyze-app-on-ios/106945/14 "2020-06-18T11:18:31Z")
You’d think a guy with one eye would understand visibility problems with the app. ![](https://us1.discourse-cdn.com/wyze/original/3X/c/c/cca39e4b46ec1b5304546b1e1fe8eff14ac540a7.jpeg) ---
**Author:** ![Hemi](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/hemi/32/27978_2.png) [@Hemi](https://forums.wyze.com/u/Hemi)\ **Post date:** [June 19, 2020, 12:39am UTC](https://forums.wyze.com/t/rolling-back-wyze-app-on-ios/106945/15 "2020-06-19T00:39:18Z")
Thank you for that. Apple’s original campaign slogan is stuck in my brain - “It just works.” Today’s version could be - “It might work.” I’m not really blaming Apple, others just don’t play well with them. Thanks again 👍 ---
**Author:** ![gordonmeyer](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/gordonmeyer/32/2057_2.png) [@gordonmeyer](https://forums.wyze.com/u/gordonmeyer)\ **Post date:** [June 20, 2020, 3:01pm UTC](https://forums.wyze.com/t/rolling-back-wyze-app-on-ios/106945/16 "2020-06-20T15:01:04Z")
Lots of misinfo in this thread. (Tip: don’t take iOS advice from Android users). You can easily install an older app on your iPhone using iTunes or iPhone Configuration Utility. You just need the old .ipa file. You might have that in an old backup, or you can see if Wyze will provide it (ha ha). ---
**Author:** ![Customer](https://avatars.discourse-cdn.com/v4/letter/c/e19b73/32.png) [@Customer](https://forums.wyze.com/u/Customer)\ **Post date:** [June 20, 2020, 3:18pm UTC](https://forums.wyze.com/t/rolling-back-wyze-app-on-ios/106945/17 "2020-06-20T15:18:22Z")
So in other words there is no way to do it if an iOS user hasn’t previously backed it up and retained that backup? Is there an equivalent array of places like APKMirror that store these easily installed .IPA files? ---
**Author:** ![gordonmeyer](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/gordonmeyer/32/2057_2.png) [@gordonmeyer](https://forums.wyze.com/u/gordonmeyer)\ **Post date:** [June 20, 2020, 3:31pm UTC](https://forums.wyze.com/t/rolling-back-wyze-app-on-ios/106945/18 "2020-06-20T15:31:20Z")
That’s not quite what I said. But yes, you need the app you want to install. ---
**Author:** ![Customer](https://avatars.discourse-cdn.com/v4/letter/c/e19b73/32.png) [@Customer](https://forums.wyze.com/u/Customer)\ **Post date:** [June 20, 2020, 3:42pm UTC](https://forums.wyze.com/t/rolling-back-wyze-app-on-ios/106945/19 "2020-06-20T15:42:05Z")
Looks like there’s one from “iosninja” and another from Cydia, but I’m not clear if they require a jailbroken phone. I’ve never jailbroken one of my iPhones. One of the sites requires installing and trusting a custom profile. It doesn’t sound that straightforward. If it were, we wouldn’t be locked to the app store? ---
**Author:** ![sodcam](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/sodcam/32/21421_2.png) [@sodcam](https://forums.wyze.com/u/sodcam)\ **Post date:** [June 20, 2020, 4:04pm UTC](https://forums.wyze.com/t/rolling-back-wyze-app-on-ios/106945/20 "2020-06-20T16:04:22Z")
> [@Customer](#): > > “iosninja” and another from Cydia, Yup! Anything not in the App Store requires a jailbreak AFAIK. It’s one of the great security strengths of Apple 🙂 and one of the most profound annoyances (to me) 😡 at the very same time. [Next page](https://forums.wyze.com/t/rolling-back-wyze-app-on-ios/106945.md?page=2)