# Robot vacuum won’t delete map - even after reset!

**URL:** <https://forums.wyze.com/t/robot-vacuum-won-t-delete-map-even-after-reset/323173>\
**Category:** Home\
**Tags:** robot-vacuum\
**Created:** [February 7, 2025, 5:00pm UTC](https://forums.wyze.com/t/robot-vacuum-won-t-delete-map-even-after-reset/323173 "2025-02-07T17:00:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![rockyc2.0](https://avatars.discourse-cdn.com/v4/letter/r/eb8c5e/32.png) [@rockyc2.0](https://forums.wyze.com/u/rockyc2.0)\
**Post date:** [February 7, 2025, 5:00pm UTC](https://forums.wyze.com/t/robot-vacuum-won-t-delete-map-even-after-reset/323173/1 "2025-02-07T17:00:13Z")

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I’m about to throw my robot vacuum out the window.

Despite deleting the map multiple times, I still can’t customize rooms. The old existing map keeps appearing and tells me to run quick mapping again.

So I DELETE the app from my iPhone, create a NEW Wyze account with a DIFFERENT email address, and factory-reset the vacuum.

And the old DELETED map magically appeared again.

WTAF is going on?

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**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\
**Post date:** [May 8, 2025, 5:01pm UTC](https://forums.wyze.com/t/robot-vacuum-won-t-delete-map-even-after-reset/323173/2 "2025-05-08T17:01:10Z")

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Closed on May 8, 2025, 5:01pm UTC

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