# Reloading cameras

**URL:** <https://forums.wyze.com/t/reloading-cameras/294397>\
**Category:** Services & Integrations\
**Tags:** cam-v3, cam-plus-lite, android\
**Created:** [March 27, 2024, 2:11pm UTC](https://forums.wyze.com/t/reloading-cameras/294397 "2024-03-27T14:11:16Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![toekneeks](https://avatars.discourse-cdn.com/v4/letter/t/49beb7/32.png) [@toekneeks](https://forums.wyze.com/u/toekneeks)\
**Post date:** [March 27, 2024, 2:11pm UTC](https://forums.wyze.com/t/reloading-cameras/294397/1 "2024-03-27T14:11:16Z")

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I’m not sure if I am understanding this right. I have older cam 3’s and have had cam plus lite as the service but now when I have to reset a camera it does not give me the option to put cam plus lite back as my service option, so I can’t get cam plus lite back when they need to be reloaded…which will happen to all of them at some point…please tell me this isn’t right  
…and I am not going to end up with a bunch of useless cameras

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**Author:** ![StevenA](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/stevena/32/98871_2.png) [@StevenA](https://forums.wyze.com/u/StevenA)\
**Post date:** [March 27, 2024, 8:12pm UTC](https://forums.wyze.com/t/reloading-cameras/294397/2 "2024-03-27T20:12:55Z")

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I would log into the Wyze web site. Go to My Account - My Subscriptions - Wyze Services and see if your cameras are attached to your Lite account.

> **[Wyze](https://www.wyze.com/)**
>
> Wyze offers smart home cameras and devices packed with features at a price that is accessible for all. Wyze Cam includes 1080p full HD video, smart motion and sound alerts at a revolutionary price.

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**Author:** ![toekneeks](https://avatars.discourse-cdn.com/v4/letter/t/49beb7/32.png) [@toekneeks](https://forums.wyze.com/u/toekneeks)\
**Post date:** [March 29, 2024, 8:19am UTC](https://forums.wyze.com/t/reloading-cameras/294397/3 "2024-03-29T08:19:53Z")

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Thanks Steve, I was able to find cam plus Lite and get that camera back on that service, I figured I was doing something wrong. It looks a little different but cam plus lite is still there and available for V3. I don’t use them for security so don’t need a subscription

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**Author:** ![toekneeks](https://avatars.discourse-cdn.com/v4/letter/t/49beb7/32.png) [@toekneeks](https://forums.wyze.com/u/toekneeks)\
**Post date:** [May 31, 2024, 4:42pm UTC](https://forums.wyze.com/t/reloading-cameras/294397/4 "2024-05-31T16:42:02Z")

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How to get your v3 back on the cam plus lite service after you reinstall it  
…go to account at the bottom, then to services, now click on the three dots a top right, now you will see cam plus lite… click on the three dots again, then choose manage camera. You will see all your cameras, put a check mark to add it. You can’t add new cameras to this service this is for V3 cams and older

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**Author:** ![p2788deal](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/p2788deal/32/117361_2.png) [@p2788deal](https://forums.wyze.com/u/p2788deal)\
**Post date:** [May 31, 2024, 5:13pm UTC](https://forums.wyze.com/t/reloading-cameras/294397/5 "2024-05-31T17:13:54Z")

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There’s a bug where subscription changes (Cam Plus, Cam plus Lite) from the app never stick. I don’t know if that’s fixed or not. Or if they changed subscription policies altogether.

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**Author:** ![WildBill](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wildbill/32/41408_2.png) [@WildBill](https://forums.wyze.com/u/WildBill)\
**Post date:** [May 31, 2024, 9:29pm UTC](https://forums.wyze.com/t/reloading-cameras/294397/6 "2024-05-31T21:29:33Z")

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If you have Cam Unlimited your camera automatically gets assigned to that. Not sure what happens if you have individual camera licenses.

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**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\
**Post date:** [August 29, 2024, 9:30pm UTC](https://forums.wyze.com/t/reloading-cameras/294397/7 "2024-08-29T21:30:15Z")

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Closed on August 29, 2024, 9:30pm UTC

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