Refund policy

Constantly having syncing issues. Home base is updated along with both outdoor web cameras, already removed devices including my router, made sure it’s all on 2.4ghz connection and this crap still not syncing. Company has gotten so big, customer service is turning Comcast like. Still waiting for actual human being to reach out and help.

This is a user-to-user forum and not a support site for Wyze. Wyze has a presence here, but not the support arm of Wyze.

The best way to contact them is by phone at (206) 339-9646 Monday - Friday 4 am - 8 pm PT and Saturday 8 am - 4 pm PT. [note due to recovery from typhoon Rai, hours are 6 AM - 6 PM PT for at least the next 5 days]


What is not syncing? Does the base station not see the cameras?