# QR code not scanning, how do I get it to scan? **URL:** \ **Category:** Cameras\ **Tags:** cam-v3, iphone-ipad\ **Created:** [August 6, 2022, 4:40am UTC](https://forums.wyze.com/t/qr-code-not-scanning-how-do-i-get-it-to-scan/237940 "2022-08-06T04:40:58Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Guestnumber10](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@Guestnumber10](https://forums.wyze.com/u/Guestnumber10)\ **Post date:** [August 6, 2022, 4:40am UTC](https://forums.wyze.com/t/qr-code-not-scanning-how-do-i-get-it-to-scan/237940/1 "2022-08-06T04:40:58Z")
QR code not scanning. How do I get it to scan camv3 ---
**Author:** ![IEatBeans](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ieatbeans/32/33378_2.png) [@IEatBeans](https://forums.wyze.com/u/IEatBeans)\ **Post date:** [August 6, 2022, 4:41am UTC](https://forums.wyze.com/t/qr-code-not-scanning-how-do-i-get-it-to-scan/237940/2 "2022-08-06T04:41:51Z")
Hey! Try rotating your phone, adjusting brightness, and make sure you dont have a forced dark mode on your phone. Worst case, print it out and scan it on paper. note the code expires ---
**Author:** ![Guestnumber10](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@Guestnumber10](https://forums.wyze.com/u/Guestnumber10)\ **Post date:** [August 6, 2022, 4:47am UTC](https://forums.wyze.com/t/qr-code-not-scanning-how-do-i-get-it-to-scan/237940/3 "2022-08-06T04:47:33Z")
I did all that, except printing it, I did try scanning the code that is on the box to. I used camera light to light up the QR code. Is my camera supposed to come up. It says scan code in setup, but just shows a picture of an example code. Right after setting up Wi-Fi network, it says scan code. But my camera on phone does not come up, does it scan it blind, I am using an iphone12 ---
**Author:** ![IEatBeans](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ieatbeans/32/33378_2.png) [@IEatBeans](https://forums.wyze.com/u/IEatBeans)\ **Post date:** [August 6, 2022, 4:48am UTC](https://forums.wyze.com/t/qr-code-not-scanning-how-do-i-get-it-to-scan/237940/4 "2022-08-06T04:48:58Z")
Oh, your supposed to scan the code on your phone screen with the camera ---
**Author:** ![IEatBeans](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ieatbeans/32/33378_2.png) [@IEatBeans](https://forums.wyze.com/u/IEatBeans)\ **Post date:** [August 6, 2022, 4:49am UTC](https://forums.wyze.com/t/qr-code-not-scanning-how-do-i-get-it-to-scan/237940/5 "2022-08-06T04:49:17Z")
So hold the cam up to your phone screen ---
**Author:** ![Guestnumber10](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@Guestnumber10](https://forums.wyze.com/u/Guestnumber10)\ **Post date:** [August 6, 2022, 4:52am UTC](https://forums.wyze.com/t/qr-code-not-scanning-how-do-i-get-it-to-scan/237940/6 "2022-08-06T04:52:27Z")
I went out of app, used cam, did not work. Camera on phone does not come up when Wyze installation app gets to scan code, just a check box below asking is it said code scanned. ---
**Author:** ![Guestnumber10](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@Guestnumber10](https://forums.wyze.com/u/Guestnumber10)\ **Post date:** [August 6, 2022, 4:52am UTC](https://forums.wyze.com/t/qr-code-not-scanning-how-do-i-get-it-to-scan/237940/7 "2022-08-06T04:52:59Z")
Thank you for the help ---
**Author:** ![Guestnumber10](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@Guestnumber10](https://forums.wyze.com/u/Guestnumber10)\ **Post date:** [August 6, 2022, 4:55am UTC](https://forums.wyze.com/t/qr-code-not-scanning-how-do-i-get-it-to-scan/237940/8 "2022-08-06T04:55:21Z")
It’s not working, won’t scan code, I wanted to thank you for the help, but still not working. Can’t get it to scan code, weird ---
**Author:** ![IEatBeans](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ieatbeans/32/33378_2.png) [@IEatBeans](https://forums.wyze.com/u/IEatBeans)\ **Post date:** [August 6, 2022, 4:56am UTC](https://forums.wyze.com/t/qr-code-not-scanning-how-do-i-get-it-to-scan/237940/9 "2022-08-06T04:56:50Z")
Did you take a screenshot of your phone and print it out? ---
**Author:** ![Guestnumber10](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@Guestnumber10](https://forums.wyze.com/u/Guestnumber10)\ **Post date:** [August 6, 2022, 4:59am UTC](https://forums.wyze.com/t/qr-code-not-scanning-how-do-i-get-it-to-scan/237940/10 "2022-08-06T04:59:49Z")
No, under settings for Wyze app on my phone it doesn’t even have an option set up for the app to use me camera on my phone, The camera never gets turned on to scan the QR code when the Wyze app says to scan the code. ---
**Author:** ![IEatBeans](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ieatbeans/32/33378_2.png) [@IEatBeans](https://forums.wyze.com/u/IEatBeans)\ **Post date:** [August 6, 2022, 5:02am UTC](https://forums.wyze.com/t/qr-code-not-scanning-how-do-i-get-it-to-scan/237940/11 "2022-08-06T05:02:47Z")
Ok, let’s start over. Hit the plus + in the Wyze app, and select the cam. Go through the process. When you get the the QR code step, point the plugged in Wyze camera at your phone screen. It will say “QR code scanned” ---
**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\ **Post date:** [August 6, 2022, 5:17am UTC](https://forums.wyze.com/t/qr-code-not-scanning-how-do-i-get-it-to-scan/237940/12 "2022-08-06T05:17:42Z")
Are you by chance using forced dark mode of any kind? If so, that’s known to cause an issue with QR codes and the solution is to undo forced dark mode then set up the camera then you can re-enable forced dark mode again. ---
**Author:** ![Guestnumber10](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@Guestnumber10](https://forums.wyze.com/u/Guestnumber10)\ **Post date:** [August 6, 2022, 5:18am UTC](https://forums.wyze.com/t/qr-code-not-scanning-how-do-i-get-it-to-scan/237940/13 "2022-08-06T05:18:10Z")
Got it, I was trying to scan code on cam with phone camera. When I was supposed to scan code on Wyze application, with the Wyze camv3, I feel like an idiot. ---
**Author:** ![IEatBeans](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ieatbeans/32/33378_2.png) [@IEatBeans](https://forums.wyze.com/u/IEatBeans)\ **Post date:** [August 6, 2022, 5:18am UTC](https://forums.wyze.com/t/qr-code-not-scanning-how-do-i-get-it-to-scan/237940/14 "2022-08-06T05:18:43Z")
Did it work! It can be a little confusing ---
**Author:** ![Guestnumber10](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@Guestnumber10](https://forums.wyze.com/u/Guestnumber10)\ **Post date:** [August 6, 2022, 5:19am UTC](https://forums.wyze.com/t/qr-code-not-scanning-how-do-i-get-it-to-scan/237940/15 "2022-08-06T05:19:36Z")
It scanned the code, yes it worked, just have to get it connected now. Thank for all the help ---
**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\ **Post date:** [August 6, 2022, 5:19am UTC](https://forums.wyze.com/t/qr-code-not-scanning-how-do-i-get-it-to-scan/237940/16 "2022-08-06T05:19:43Z")
I’m glad you figured it out ---
**Author:** ![IEatBeans](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ieatbeans/32/33378_2.png) [@IEatBeans](https://forums.wyze.com/u/IEatBeans)\ **Post date:** [August 6, 2022, 5:20am UTC](https://forums.wyze.com/t/qr-code-not-scanning-how-do-i-get-it-to-scan/237940/17 "2022-08-06T05:20:07Z")
Glad you got it! Please mark my post as solved so others can quickly find it! ---
**Author:** ![Guestnumber10](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@Guestnumber10](https://forums.wyze.com/u/Guestnumber10)\ **Post date:** [August 6, 2022, 5:20am UTC](https://forums.wyze.com/t/qr-code-not-scanning-how-do-i-get-it-to-scan/237940/18 "2022-08-06T05:20:10Z")
Thanks for the help, I got it to scan. ---
**Author:** ![Omgitstony](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/omgitstony/32/7449_2.png) [@Omgitstony](https://forums.wyze.com/u/Omgitstony)\ **Post date:** [August 6, 2022, 5:49am UTC](https://forums.wyze.com/t/qr-code-not-scanning-how-do-i-get-it-to-scan/237940/19 "2022-08-06T05:49:22Z")
I moved the solution tag to the reply which mentioned the correct procedure of using the Wyze camera to scan the QR code that gets presented on the phone screen with the Wyze app. 🙂 ![Screenshot_20220806-004706](https://us1.discourse-cdn.com/wyze/original/3X/6/3/631bacc125fb2bbf4ef732e48766c104f94fe354.png) ---
**Author:** ![IEatBeans](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/ieatbeans/32/33378_2.png) [@IEatBeans](https://forums.wyze.com/u/IEatBeans)\ **Post date:** [August 6, 2022, 5:50am UTC](https://forums.wyze.com/t/qr-code-not-scanning-how-do-i-get-it-to-scan/237940/20 "2022-08-06T05:50:53Z")
❤ sorry out of likes today lol