# Push notifications from cameras not working **URL:** \ **Category:** Beta\ **Tags:** cam-v1-v2, troubleshooting, important, support\ **Created:** [May 31, 2021, 5:49pm UTC](https://forums.wyze.com/t/push-notifications-from-cameras-not-working/184028 "2021-05-31T17:49:04Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![sbonczyk30](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@sbonczyk30](https://forums.wyze.com/u/sbonczyk30)\ **Post date:** [May 31, 2021, 5:49pm UTC](https://forums.wyze.com/t/push-notifications-from-cameras-not-working/184028/1 "2021-05-31T17:49:04Z")
My push notifications are not working. I tried everything with setting on the phone, never sleep, etc. Anyone else having this problem. My whole house runs on wyze and I’m starting to get very frustrated with their constant issues. ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [May 31, 2021, 6:27pm UTC](https://forums.wyze.com/t/push-notifications-from-cameras-not-working/184028/2 "2021-05-31T18:27:18Z")
My notifications have been working just fine for my 5 cameras. Did you go through the app and make sure you didn’t disable them? ---
**Author:** ![Omgitstony](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/omgitstony/32/7449_2.png) [@Omgitstony](https://forums.wyze.com/u/Omgitstony)\ **Post date:** [May 31, 2021, 6:35pm UTC](https://forums.wyze.com/t/push-notifications-from-cameras-not-working/184028/3 "2021-05-31T18:35:11Z")
Are you using the beta app and/or beta firmwares? What version numbers? What notifications from what devices are you missing? ---
**Author:** ![sbonczyk30](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@sbonczyk30](https://forums.wyze.com/u/sbonczyk30)\ **Post date:** [May 31, 2021, 6:41pm UTC](https://forums.wyze.com/t/push-notifications-from-cameras-not-working/184028/4 "2021-05-31T18:41:27Z")
Tried absolutely everything. Disabled and re enabled on the app and on my phone. Reset my phone. Nothing is working. ---
**Author:** ![sbonczyk30](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@sbonczyk30](https://forums.wyze.com/u/sbonczyk30)\ **Post date:** [May 31, 2021, 6:43pm UTC](https://forums.wyze.com/t/push-notifications-from-cameras-not-working/184028/5 "2021-05-31T18:43:00Z")
I am using Beta, the most recent update. All my firmware is up to date so every latest version . I’m missing every notification to include 5 cameras, doorbell, and the new home monitoring package. ---
**Author:** ![Omgitstony](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/omgitstony/32/7449_2.png) [@Omgitstony](https://forums.wyze.com/u/Omgitstony)\ **Post date:** [May 31, 2021, 6:57pm UTC](https://forums.wyze.com/t/push-notifications-from-cameras-not-working/184028/6 "2021-05-31T18:57:55Z")
For the cameras/doorbell, are you getting the events as you should be? Or are you not getting the events either? Which means actually since no events, then nothing to notify you of. When you say HMS, do you means the Sense v2 products? Hms is the service, but Sense v2 is the hardware. What app version and firmware versions are on the products? Gonna tag in a [@Mods](https://forums.wyze.com/groups/mods) since this should be in the beta section of the forums. ---
**Author:** ![sbonczyk30](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@sbonczyk30](https://forums.wyze.com/u/sbonczyk30)\ **Post date:** [May 31, 2021, 7:06pm UTC](https://forums.wyze.com/t/push-notifications-from-cameras-not-working/184028/7 "2021-05-31T19:06:38Z")
When I go in to the app, there are plenty of events being recorded, people, vehicles, etc. But I’m not getting any notifications for it. Im not sure what software I’m running but it’s the most up to date android Beta firmware and same goes for all of the cameras. And yes it is the sense V2. Thank you I appreciate your help. ---
**Author:** ![jscavo](https://avatars.discourse-cdn.com/v4/letter/j/9fc348/32.png) [@jscavo](https://forums.wyze.com/u/jscavo)\ **Post date:** [May 31, 2021, 7:07pm UTC](https://forums.wyze.com/t/push-notifications-from-cameras-not-working/184028/8 "2021-05-31T19:07:30Z")
Same here. On beta app. ---
**Author:** ![cheaplikeafox](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/cheaplikeafox/32/9797_2.png) [@cheaplikeafox](https://forums.wyze.com/u/cheaplikeafox)\ **Post date:** [May 31, 2021, 10:40pm UTC](https://forums.wyze.com/t/push-notifications-from-cameras-not-working/184028/9 "2021-05-31T22:40:53Z")
Which app version are you on? I also noticed I did not get any push notifications on Android v2.21.12 yesterday and today. I did get one sensor push notification though this morning. ---
**Author:** ![jscavo](https://avatars.discourse-cdn.com/v4/letter/j/9fc348/32.png) [@jscavo](https://forums.wyze.com/u/jscavo)\ **Post date:** [May 31, 2021, 11:01pm UTC](https://forums.wyze.com/t/push-notifications-from-cameras-not-working/184028/10 "2021-05-31T23:01:45Z")
Yes android v2.21.12 ---
**Author:** ![cheaplikeafox](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/cheaplikeafox/32/9797_2.png) [@cheaplikeafox](https://forums.wyze.com/u/cheaplikeafox)\ **Post date:** [May 31, 2021, 11:11pm UTC](https://forums.wyze.com/t/push-notifications-from-cameras-not-working/184028/11 "2021-05-31T23:11:42Z")
Hmm… This is also being discussed here. > [@2.21 Beta App, Wyze Cam Outdoor & Base Station Firmware Beta Test 5/26/2021](https://forums.wyze.com/t/2-21-beta-app-wyze-cam-outdoor-base-station-firmware-beta-test-5-26-2021/183386): > > 2.21 Beta App: App Versions: iOS: 2.21.21 (3) Android: 2.21.12 What’s New: Added Siren support and a Battery Usage Summary for Wyze Cam Outdoor (requires Wyze Cam Outdoor firmware version 4.17.1. 92 and Base Station: 4.16.2. 6) Added a low battery indicator for Wyze Sense v2 Added a Vacation Mode indicator for Wyze Bulb Color Distinguished Sprinkler Plus features for Wyze Sprinkler Controller Improved Smart Schedule for Wyze Sprinkler Controller Enabled no-go zone rot… ---
**Author:** ![spamoni](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spamoni/32/34695_2.png) [@spamoni](https://forums.wyze.com/u/spamoni)\ **Post date:** [May 31, 2021, 11:24pm UTC](https://forums.wyze.com/t/push-notifications-from-cameras-not-working/184028/12 "2021-05-31T23:24:48Z")
There is an issue with this Beta Release and Android phones as it relates to notifications. I and others have submitted logs on this and have been informed that they have found the problem and are trying to work on a fix. They will get it out as soon as possible. Here is the quote: > [@2.21 Beta App for New Rule Engine](https://forums.wyze.com/t/2-21-beta-app-for-new-rule-engine/183529/40): > > hi @spamoni we found the problem while it seems a little harder than we thought to solve it. We’ll fix it as soon as possible. Note: Some indicate that they are getting the HMS Notifications though. You can always start the app and don’t close it. You will receive the notifications until it has been fixed. This is what I do. ---
**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\ **Post date:** [June 1, 2021, 12:09am UTC](https://forums.wyze.com/t/push-notifications-from-cameras-not-working/184028/13 "2021-06-01T00:09:14Z")
I was just going to come confirm this is an issue we’ve been discussing in the latest beta app release thread. If the app is closed, I only get HMS armed and disarmed notifications, and I get notifications if someone presses the doorbell button, but no other notifications come in while the app is closed. If the app is opened, then all notifications seem to work. As mentioned above, it seems they are working on it. If notifications are currently critical to anyone’s use, I would recommend dropping out of beta for a few days or weeks until it gets resolved. Things should work as normal in the production version of the app until then, after notifications are resolved, you can join back into the beta with no problems. If it’s not a critical thing, then you can either leave your Wyze app loaded on your phone, or just cope for a few days, I am sure they’ll get it resolved fairly soon. These kind of things happen with Beta testing, but it’s great we all catch them so there aren’t issues when it goes publicly published, so either way, great job reporting it! ---
**Author:** ![cheaplikeafox](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/cheaplikeafox/32/9797_2.png) [@cheaplikeafox](https://forums.wyze.com/u/cheaplikeafox)\ **Post date:** [June 1, 2021, 12:33am UTC](https://forums.wyze.com/t/push-notifications-from-cameras-not-working/184028/14 "2021-06-01T00:33:22Z")
@carverofchoice @spamoni4 Thanks! I thought I remembered reading that people had issues about this as well… I didn’t realize it was mentioned in the beta rules engine thread! ---
**Author:** ![sbonczyk30](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@sbonczyk30](https://forums.wyze.com/u/sbonczyk30)\ **Post date:** [June 1, 2021, 1:05am UTC](https://forums.wyze.com/t/push-notifications-from-cameras-not-working/184028/15 "2021-06-01T01:05:10Z")
Thank you guys so much for all the input!!! ---
**Author:** ![Joe671](https://avatars.discourse-cdn.com/v4/letter/j/3da27b/32.png) [@Joe671](https://forums.wyze.com/u/Joe671)\ **Post date:** [June 1, 2021, 3:33am UTC](https://forums.wyze.com/t/push-notifications-from-cameras-not-working/184028/16 "2021-06-01T03:33:42Z")
This get fixed for you? My notifications still not working. ---
**Author:** ![Newshound](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/newshound/32/71715_2.png) [@Newshound](https://forums.wyze.com/u/Newshound)\ **Post date:** [June 1, 2021, 3:36am UTC](https://forums.wyze.com/t/push-notifications-from-cameras-not-working/184028/17 "2021-06-01T03:36:50Z")
Run the Beta app in the background, or switch back to the production app until this is resolved. Such is Beta life. ---
**Author:** ![Joe671](https://avatars.discourse-cdn.com/v4/letter/j/3da27b/32.png) [@Joe671](https://forums.wyze.com/u/Joe671)\ **Post date:** [June 1, 2021, 7:37pm UTC](https://forums.wyze.com/t/push-notifications-from-cameras-not-working/184028/18 "2021-06-01T19:37:50Z")
I’ll wait I guess lol. ---
**Author:** ![Real\_One](https://avatars.discourse-cdn.com/v4/letter/r/f4b2a3/32.png) [@Real\_One](https://forums.wyze.com/u/Real_One)\ **Post date:** [June 2, 2021, 1:13am UTC](https://forums.wyze.com/t/push-notifications-from-cameras-not-working/184028/19 "2021-06-02T01:13:18Z")
Definitely drove myself crazy trying to fix it and it’s this bug. Tried everything and then some. I’ve had two apps I rely on break majorly this week. This and Firefox. That’s what I get for being anywhere close to betas I guess. ---
**Author:** ![spamoni](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spamoni/32/34695_2.png) [@spamoni](https://forums.wyze.com/u/spamoni)\ **Post date:** [June 2, 2021, 1:53am UTC](https://forums.wyze.com/t/push-notifications-from-cameras-not-working/184028/20 "2021-06-02T01:53:13Z")
Welcome to the crowd. 🙂 I was testing Android 12 Beta as well as all of the Wyze FW and App Beta’s. Then this bug hit and the first thing I did after trying everything I could think of was removing Android 12. SMH. But it may be a sickness, but I really enjoy these challenges and testing aspects to assist in making things better for the app and others. Just remember, if you need the notifications make sure you keep the app running physically and dont shut it down even though you have run in background active. [Next page](https://forums.wyze.com/t/push-notifications-from-cameras-not-working/184028.md?page=2)