Pro doorbell not detecting

About5 months ago my pro doorbell quit detecting anything further than 2 ft from the camera. No package detection at all….i have called many times and sent many logs ad spoken to the wizards. The latest ticket was closed and not addressed. The doorbell is useless unless you push the button. It used to detect my entire front yard now it does not.

We are looking into this issue. The tickets get automatically closed because Support can not really do anything else, the engineers are however working on a fix now. I believe it is currently in internal testing. I will let you know when I have more info.