# Plug Caught Fire - burnt shingles on my house **URL:** \ **Category:** Cameras\ **Tags:** cam-outdoor-v1\ **Created:** [January 18, 2022, 8:50pm UTC](https://forums.wyze.com/t/plug-caught-fire-burnt-shingles-on-my-house/212952 "2022-01-18T20:50:53Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![gen3junk](https://avatars.discourse-cdn.com/v4/letter/g/ed8c4c/32.png) [@gen3junk](https://forums.wyze.com/u/gen3junk)\ **Post date:** [January 18, 2022, 8:50pm UTC](https://forums.wyze.com/t/plug-caught-fire-burnt-shingles-on-my-house/212952/1 "2022-01-18T20:50:53Z")
The Wyze outdoor camera CAUGHT FIRE at the plug and burnt the cedar shingles and downspout on my house. Has anyone else experienced this? Was plugged into a ground fault outdoor outlet that did not trip when the fire occurred. ---
**Author:** ![Newshound](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/newshound/32/71715_2.png) [@Newshound](https://forums.wyze.com/u/Newshound)\ **Post date:** [January 18, 2022, 8:54pm UTC](https://forums.wyze.com/t/plug-caught-fire-burnt-shingles-on-my-house/212952/2 "2022-01-18T20:54:41Z")
The Outdoor Camera is not meant to be plugged in when outdoors. It defeats the water protective seal at the power connector. About the only thing that can power it outdoors ATM is a solar panel with a rubber sealed connector. ---
**Author:** ![towelkingdom](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/towelkingdom/32/107247_2.png) [@towelkingdom](https://forums.wyze.com/u/towelkingdom)\ **Post date:** [January 18, 2022, 9:08pm UTC](https://forums.wyze.com/t/plug-caught-fire-burnt-shingles-on-my-house/212952/3 "2022-01-18T21:08:56Z")
What plug were you using? The plugs and cable supplied by Wyze for the outdoor camera are interior only and should not be used in an outdoor outlet. ---
**Author:** ![K6CCC](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/k6ccc/32/1591_2.png) [@K6CCC](https://forums.wyze.com/u/K6CCC)\ **Post date:** [January 18, 2022, 9:34pm UTC](https://forums.wyze.com/t/plug-caught-fire-burnt-shingles-on-my-house/212952/4 "2022-01-18T21:34:36Z")
What camera are you talking about? The Wyze Camera Outdoor (battery powered camera) or something else - guessing the V3? ---
**Author:** ![TomG](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/tomg/32/86260_2.png) [@TomG](https://forums.wyze.com/u/TomG)\ **Post date:** [January 18, 2022, 9:37pm UTC](https://forums.wyze.com/t/plug-caught-fire-burnt-shingles-on-my-house/212952/5 "2022-01-18T21:37:39Z")
Pictures, otherwise it never happened. ---
**Author:** ![kae4560](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/kae4560/32/49442_2.png) [@kae4560](https://forums.wyze.com/u/kae4560)\ **Post date:** [January 18, 2022, 10:30pm UTC](https://forums.wyze.com/t/plug-caught-fire-burnt-shingles-on-my-house/212952/6 "2022-01-18T22:30:33Z")
Get another one ---
**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\ **Post date:** [January 18, 2022, 10:43pm UTC](https://forums.wyze.com/t/plug-caught-fire-burnt-shingles-on-my-house/212952/7 "2022-01-18T22:43:03Z")
@gen3junk I am sorry you have had this experience, have you contacted customer support about it yet. If you have can you give me your ticket number. ---
**Author:** ![gen3junk](https://avatars.discourse-cdn.com/v4/letter/g/ed8c4c/32.png) [@gen3junk](https://forums.wyze.com/u/gen3junk)\ **Post date:** [January 18, 2022, 11:17pm UTC](https://forums.wyze.com/t/plug-caught-fire-burnt-shingles-on-my-house/212952/8 "2022-01-18T23:17:23Z")
Why would an outdoor camera with a plug not be an outdoor camera that can be plugged in? V3. The sale of the product should clearly say outdoor camera: Do Not Use outdoors. ---
**Author:** ![towelkingdom](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/towelkingdom/32/107247_2.png) [@towelkingdom](https://forums.wyze.com/u/towelkingdom)\ **Post date:** [January 18, 2022, 11:20pm UTC](https://forums.wyze.com/t/plug-caught-fire-burnt-shingles-on-my-house/212952/9 "2022-01-18T23:20:03Z")
Oh, you’re talking about the V3 and not the outdoor camera? The user manual and info state that the plug is for interior use and is not an outdoor plug. It is meant to have the cord run from the outside to the inside outlet. ---
**Author:** ![Newshound](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/newshound/32/71715_2.png) [@Newshound](https://forums.wyze.com/u/Newshound)\ **Post date:** [January 18, 2022, 11:20pm UTC](https://forums.wyze.com/t/plug-caught-fire-burnt-shingles-on-my-house/212952/10 "2022-01-18T23:20:52Z")
A outdoor V3 can be plugged in outdoors, as it has a special cable with a sealed boot. With that model, you’d have to be sure you were using the special outdoor power adapter, as the one supplied is for indoor use only. Or have a power cable coming from a sheltered area. The Wyze Outdoor battery-powered camera cannot be plugged in outdoors (unless you have a special cable, like on the solar panel), as you have to remove the waterproof seal to plug it in. It is meant to only be battery-powered when used outdoors. ---
**Author:** ![kae4560](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/kae4560/32/49442_2.png) [@kae4560](https://forums.wyze.com/u/kae4560)\ **Post date:** [January 19, 2022, 12:05am UTC](https://forums.wyze.com/t/plug-caught-fire-burnt-shingles-on-my-house/212952/11 "2022-01-19T00:05:50Z")
Your so rong,we have over 44 with a special 4 port adaptor,adaptors, wifi plugs inside eat site some air now at 2 years old no issues found,the wyze adaptors is [Mod Edit] _MOD NOTE: Post edited to conform to the [Community Guidelines](https://forums.wyze.com/t/wyze-community-guidelines/)._ ---
**Author:** ![Newshound](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/newshound/32/71715_2.png) [@Newshound](https://forums.wyze.com/u/Newshound)\ **Post date:** [January 19, 2022, 12:09am UTC](https://forums.wyze.com/t/plug-caught-fire-burnt-shingles-on-my-house/212952/12 "2022-01-19T00:09:58Z")
> [@kae4560](#): > > Your so rong,we have over 44 with a special 4 port adaptor,adaptors, wifi plugs inside eat site some air now at 2 years old no issues found,the wyze adaptors is [Mod Edit] I can’t read most of that, but it appears you bought something special to compensate? What camera, and what did you buy special? ---
**Author:** ![gen3junk](https://avatars.discourse-cdn.com/v4/letter/g/ed8c4c/32.png) [@gen3junk](https://forums.wyze.com/u/gen3junk)\ **Post date:** [January 19, 2022, 12:31am UTC](https://forums.wyze.com/t/plug-caught-fire-burnt-shingles-on-my-house/212952/13 "2022-01-19T00:31:21Z")
Camera and Plug are under an overhang in front of house, so not directly exposed to weather. ---
**Author:** ![Newshound](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/newshound/32/71715_2.png) [@Newshound](https://forums.wyze.com/u/Newshound)\ **Post date:** [January 19, 2022, 12:40am UTC](https://forums.wyze.com/t/plug-caught-fire-burnt-shingles-on-my-house/212952/14 "2022-01-19T00:40:50Z")
Best to show us a picture of what burned, we are talking in the blind here ---
**Author:** ![gen3junk](https://avatars.discourse-cdn.com/v4/letter/g/ed8c4c/32.png) [@gen3junk](https://forums.wyze.com/u/gen3junk)\ **Post date:** [January 19, 2022, 12:51am UTC](https://forums.wyze.com/t/plug-caught-fire-burnt-shingles-on-my-house/212952/15 "2022-01-19T00:51:13Z")
How do I add a picture? ---
**Author:** ![Newshound](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/newshound/32/71715_2.png) [@Newshound](https://forums.wyze.com/u/Newshound)\ **Post date:** [January 19, 2022, 12:54am UTC](https://forums.wyze.com/t/plug-caught-fire-burnt-shingles-on-my-house/212952/16 "2022-01-19T00:54:19Z")
You should be able to drag and drop if you are using a PC. I’m unsure if you are on mobile, as I don’t access the forum that way. ---
**Author:** ![gen3junk](https://avatars.discourse-cdn.com/v4/letter/g/ed8c4c/32.png) [@gen3junk](https://forums.wyze.com/u/gen3junk)\ **Post date:** [January 19, 2022, 12:57am UTC](https://forums.wyze.com/t/plug-caught-fire-burnt-shingles-on-my-house/212952/17 "2022-01-19T00:57:43Z")
![Wyze Camera Wire burnt](https://us1.discourse-cdn.com/wyze/original/3X/3/8/38f66938fdfc3330aacfa7f6cfe5e8fdfeb02345.jpeg) ---
**Author:** ![Newshound](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/newshound/32/71715_2.png) [@Newshound](https://forums.wyze.com/u/Newshound)\ **Post date:** [January 19, 2022, 1:01am UTC](https://forums.wyze.com/t/plug-caught-fire-burnt-shingles-on-my-house/212952/18 "2022-01-19T01:01:02Z")
Looks like the power adapter fried? If so, not so sheltered? They make an outdoor adapter for the V3. But where it plugs into the house still needs to be weatherproof. ---
**Author:** ![gen3junk](https://avatars.discourse-cdn.com/v4/letter/g/ed8c4c/32.png) [@gen3junk](https://forums.wyze.com/u/gen3junk)\ **Post date:** [January 19, 2022, 1:14am UTC](https://forums.wyze.com/t/plug-caught-fire-burnt-shingles-on-my-house/212952/19 "2022-01-19T01:14:37Z")
Do you think if I had wrapped it in cellophane it would’ve survived? ---
**Author:** ![Newshound](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/newshound/32/71715_2.png) [@Newshound](https://forums.wyze.com/u/Newshound)\ **Post date:** [January 19, 2022, 1:16am UTC](https://forums.wyze.com/t/plug-caught-fire-burnt-shingles-on-my-house/212952/20 "2022-01-19T01:16:21Z")
Water can usually seep in from the ends, so probably not. I’d just get a sealed adapter, I think. [Next page](https://forums.wyze.com/t/plug-caught-fire-burnt-shingles-on-my-house/212952.md?page=2)