# Please Help ASAP!🙏

**URL:** <https://forums.wyze.com/t/please-help-asap/344263>\
**Category:** Cameras\
**Tags:** iphone-ipad, cam-og\
**Created:** [August 11, 2026, 10:21pm UTC](https://forums.wyze.com/t/please-help-asap/344263 "2026-08-11T22:21:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jerzy.jackson2003](https://avatars.discourse-cdn.com/v4/letter/j/2acd7d/32.png) [@jerzy.jackson2003](https://forums.wyze.com/u/jerzy.jackson2003)\
**Post date:** [August 11, 2026, 10:21pm UTC](https://forums.wyze.com/t/please-help-asap/344263/1 "2026-08-11T22:21:45Z")

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I recently purchased the Wyze Can OG for my older sister because we live in a house with our younger sister, mom, grandma, and cousins/friends of our sister who are always in and out and always find stuff missing in our rooms with no explanation. Today my mother threw a leaking garbage bag in my sisters room but we didn’t capture it on video because i didn’t pay for wyze plus. I have now paid for it but is there any way to go back and retrieve the footage or no?

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**Author:** ![dave27](https://avatars.discourse-cdn.com/v4/letter/d/e274bd/32.png) [@dave27](https://forums.wyze.com/u/dave27)\
**Post date:** [August 11, 2026, 10:47pm UTC](https://forums.wyze.com/t/please-help-asap/344263/2 "2026-08-11T22:47:05Z")

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If you didn’t have an SD card in the camera (which will record video without a subscription), no, there is no footage until after you subscribe. All you’ll have is the still frame (photo) of the incident.

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**Author:** ![K6CCC](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/k6ccc/32/1591_2.png) [@K6CCC](https://forums.wyze.com/u/K6CCC)\
**Post date:** [August 12, 2026, 3:53am UTC](https://forums.wyze.com/t/please-help-asap/344263/3 "2026-08-12T03:53:46Z")

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Completely agree - if you NEED continuous recording, install an µSD card.