# Playback Function **URL:** \ **Category:** Cameras\ **Tags:** cam-v3, troubleshooting, iphone-ipad\ **Created:** [July 9, 2023, 11:02pm UTC](https://forums.wyze.com/t/playback-function/271175 "2023-07-09T23:02:05Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![eacast626](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eacast626](https://forums.wyze.com/u/eacast626)\ **Post date:** [July 9, 2023, 11:02pm UTC](https://forums.wyze.com/t/playback-function/271175/1 "2023-07-09T23:02:05Z")
While checking a past event recording then pressing playback it doesn’t jump to the date and time of the event I chose. Instead it goes a couple minutes before the live feed only. All my cameras and I have 3 versions. Might be the app after the last update. ---
**Author:** ![StevenA](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/stevena/32/98871_2.png) [@StevenA](https://forums.wyze.com/u/StevenA)\ **Post date:** [July 9, 2023, 11:24pm UTC](https://forums.wyze.com/t/playback-function/271175/2 "2023-07-09T23:24:35Z")
I am experiencing this issue on IOS too. The Android App version 2.43 is fine. ---
**Author:** ![K6CCC](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/k6ccc/32/1591_2.png) [@K6CCC](https://forums.wyze.com/u/K6CCC)\ **Post date:** [July 10, 2023, 12:18am UTC](https://forums.wyze.com/t/playback-function/271175/3 "2023-07-10T00:18:04Z")
I seldom use my @#$%^&\* iPhone for Wyze except to test reports like this. Just tried it with events from last night. Yes, it initially does go to the realtime video, but then quickly switches to the time for the event video and starts playing. The Android skips momentary realtime video before going to the time of the event. So yes, it is different, but does get you to playback at the time of the event. ---
**Author:** ![JohnDoe202](https://avatars.discourse-cdn.com/v4/letter/j/e9bcb4/32.png) [@JohnDoe202](https://forums.wyze.com/u/JohnDoe202)\ **Post date:** [July 10, 2023, 4:11am UTC](https://forums.wyze.com/t/playback-function/271175/4 "2023-07-10T04:11:28Z")
I’ve got the same issue. It goes to about 5 minutes before the live feed. If I manually slide the time back to slightly before the event time and let it play, the recording is there. I have Cam V3, firmware 4.36.10.4054, set to continuous recording on 32GB SD card. App version 2.43.0 (12) on iOS 16.5.1 (iPhone SE, 2nd Gen) ---
**Author:** ![pbonilla.sexton](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/pbonilla.sexton/32/72848_2.png) [@pbonilla.sexton](https://forums.wyze.com/u/pbonilla.sexton)\ **Post date:** [July 10, 2023, 10:59am UTC](https://forums.wyze.com/t/playback-function/271175/5 "2023-07-10T10:59:58Z")
I just reported the same issue. I have 2 cameras, V3 and Pan. It’s only happening on the V3. I use iOS. ---
**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\ **Post date:** [July 10, 2023, 11:20pm UTC](https://forums.wyze.com/t/playback-function/271175/6 "2023-07-10T23:20:58Z")
WYZE said they are aware and are working on it. > [@Wyze app 2.43 - Released 7/6/2023](https://forums.wyze.com/t/wyze-app-2-43-released-7-6-2023/270909/28#:~:text=https%3A//forums.wyze.com/t/wyze%2Dapp%2D2%2D43%2Dreleased%2D7%2D6%2D2023/270909/28%3Fu%3Dantonius): > > The reason the ‘8’ is highlighted in your example is because that is to show what the current day is. The fact that when you click on the playback from the event from a prior day and it jumps you to the current day is an issue we are working on. ---
**Author:** ![hesss0708](https://avatars.discourse-cdn.com/v4/letter/h/cc9497/32.png) [@hesss0708](https://forums.wyze.com/u/hesss0708)\ **Post date:** [July 28, 2023, 3:19pm UTC](https://forums.wyze.com/t/playback-function/271175/7 "2023-07-28T15:19:59Z")
Is there any update on this? I am experiencing the same issue on IOS for almost a month. ---
**Author:** ![StevenA](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/stevena/32/98871_2.png) [@StevenA](https://forums.wyze.com/u/StevenA)\ **Post date:** [July 28, 2023, 3:25pm UTC](https://forums.wyze.com/t/playback-function/271175/8 "2023-07-28T15:25:08Z")
I hear it is fixed in the latest Beta version of the App that is currently being tested. ---
**Author:** ![hesss0708](https://avatars.discourse-cdn.com/v4/letter/h/cc9497/32.png) [@hesss0708](https://forums.wyze.com/u/hesss0708)\ **Post date:** [July 28, 2023, 3:26pm UTC](https://forums.wyze.com/t/playback-function/271175/9 "2023-07-28T15:26:18Z")
Thanks! I will give that a try. ---
**Author:** ![StevenA](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/stevena/32/98871_2.png) [@StevenA](https://forums.wyze.com/u/StevenA)\ **Post date:** [July 28, 2023, 3:36pm UTC](https://forums.wyze.com/t/playback-function/271175/10 "2023-07-28T15:36:03Z")
This thread has discussion about Playback bug being fixed in Beta. > [@2.44 Release Candidate App Beta Test 7/24/2023](https://forums.wyze.com/t/2-44-release-candidate-app-beta-test-7-24-2023/272298): > > Versions: Android: 2.44.0.b317 iOS: 2.44.0(4) What’s New: Added support for Wyze Video Doorbell and Wyze Video Doorbell Pro in camera groups Added support for Picture-in-Picture for Wyze Cam Floodlight Pro Fixed a bug that caused some Wyze Locks to show offline in the Home tab through they continued to function Fixed the bug that prevented Wyze Switch pairing when using some Android devices (Android-only) Fixed an Event Recording push notification bug that led to an incorrect page (iOS-only…