Play back issues , Event viewer

All my cloud play backs freeze at about 8 or 9 seconds.
I have one pan and scan and two v2 cams all of them do this. As well the play back is extremely fast
All cameras have the latest firmware and this has been going on for at least half a year. Any ideas? Tried resetting, restarting, firmware, SD cards no SD cards nothing seems to work with. All the play backs seem to be frozen after a few seconds of playing them and are sped up.