# Person detection in app

**URL:** <https://forums.wyze.com/t/person-detection-in-app/124396>\
**Category:** Wyze AI\
**Tags:** cam-v1-v2, iphone-ipad\
**Created:** [September 22, 2020, 1:33am UTC](https://forums.wyze.com/t/person-detection-in-app/124396 "2020-09-22T01:33:18Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![ygomez0721](https://avatars.discourse-cdn.com/v4/letter/y/ee59a6/32.png) [@ygomez0721](https://forums.wyze.com/u/ygomez0721)\
**Post date:** [September 22, 2020, 1:33am UTC](https://forums.wyze.com/t/person-detection-in-app/124396/1 "2020-09-22T01:33:18Z")

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Can someone tell me what this is?

[![](https://us1.discourse-cdn.com/wyze/original/3X/5/9/59ca785a4fcdfebe9aba80163035530698b435cd.jpeg "How to Enable Person Detection") ](https://www.youtube.com/watch?v=PQT3XIT4A54)

I thought we had person detection when we buy the camera. This article is talking about if anyone is a beta tester for the person detection, but then it’s going away?  
I’m not understanding this

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**Author:** ![HDRock](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/hdrock/32/11309_2.png) [@HDRock](https://forums.wyze.com/u/HDRock)\
**Post date:** [September 22, 2020, 3:45am UTC](https://forums.wyze.com/t/person-detection-in-app/124396/2 "2020-09-22T03:45:44Z")

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> [@Person Detection Update: A New Experiment for Premium Features](https://forums.wyze.com/t/person-detection-update-a-new-experiment-for-premium-features/112420):
>
> Update 9/9/20: Hi, everyone! App 2.13 is releasing today but we’re not sending out the email to folks eligible for the person detection experimental pay-what-you-want plan until tomorrow morning. We have scheduled website maintenance tonight and didn’t want to frustrate folks. slight_smile Original Copy: This is the copy of the email being sent out shortly to everyone signed up for the newsletter that received the free person detection promise when we announced the upcoming separation from…

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**Author:** ![angus.black](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/angus.black/32/19612_2.png) [@angus.black](https://forums.wyze.com/u/angus.black)\
**Post date:** [September 22, 2020, 11:19am UTC](https://forums.wyze.com/t/person-detection-in-app/124396/3 "2020-09-22T11:19:42Z")

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> [@ygomez0721](#):
>
> I thought we had person detection when we buy the camera. This article is talking about if anyone is a beta tester for the person detection, but then it’s going away?

We haven’t had Person Detection for over a year _unless_ you have been a beta tester.

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**Author:** ![ygomez0721](https://avatars.discourse-cdn.com/v4/letter/y/ee59a6/32.png) [@ygomez0721](https://forums.wyze.com/u/ygomez0721)\
**Post date:** [September 23, 2020, 3:18pm UTC](https://forums.wyze.com/t/person-detection-in-app/124396/4 "2020-09-23T15:18:40Z")

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how the heck do I know if I’m a beta tester? I never signed up for anything. I just bought my v2 camera and set it up by zones and saw the word person in the settings and it enabled it. So you are saying that this camera is a tester and wyze does not have person detection? why would they do that? isn’t wyze the only camera that will eliminate person detection?

This is the fist time that I’m knocking down wyze. lol

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**Author:** ![angus.black](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/angus.black/32/19612_2.png) [@angus.black](https://forums.wyze.com/u/angus.black)\
**Post date:** [September 23, 2020, 3:56pm UTC](https://forums.wyze.com/t/person-detection-in-app/124396/5 "2020-09-23T15:56:34Z")

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> [@ygomez0721](#):
>
> I never signed up for anything.

Then you’re not a beta tester.

WYZE had Person Detection for a few months that worked within the camera. The company that supplied that technology, Xnor, was sold to Apple so WYZE had to stop using it.  
WYZE then started working on an in-house replacement that runs on their servers rather than in the camera. Only beta testers have had this version, referred to as Person Detection (Pilot).  
So, non-beta users have been without PD for a while now.

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**Author:** ![ygomez0721](https://avatars.discourse-cdn.com/v4/letter/y/ee59a6/32.png) [@ygomez0721](https://forums.wyze.com/u/ygomez0721)\
**Post date:** [September 23, 2020, 4:04pm UTC](https://forums.wyze.com/t/person-detection-in-app/124396/6 "2020-09-23T16:04:17Z")

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I ordered my camera on 9/2 and now on 9/25 I still have person detection. so you’re saying after this month I will not have it anymore? Sounds like from reading your response that they are working on person detection because the server they were using was bought out? well they should have used their own servers to begin with to avoid all this; that’s why I keep hearing negative comments about the wyze camera about this feature. shame on them

so if someone breaks into my car or tries to get into my house.; they will not be detected. I better think again about getting more cameras then

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**Author:** ![angus.black](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/angus.black/32/19612_2.png) [@angus.black](https://forums.wyze.com/u/angus.black)\
**Post date:** [September 23, 2020, 5:27pm UTC](https://forums.wyze.com/t/person-detection-in-app/124396/7 "2020-09-23T17:27:54Z")

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> [@ygomez0721](#):
>
> I ordered my camera on 9/2 and now on 9/25 I still have person detection.

Your timing was bad in a way. You’ll have about a month of free Person Detection.  
The Person Detection (Pilot) came out of beta at the first of September when app version 2.13 was released. I wasn’t sure of that. It still shows as Person Detection (Pilot).  
It will not be available to customers who signed up after Nov. 2019 or to older customers who don’t join the Pay What You Want program by Oct. 6.  
You can still sign up for the Cam Plus subscription which gives you Person Detection.

> [@ygomez0721](#):
>
> Sounds like from reading your response that they are working on person detection because the server they were using was bought out?

No, not the server the company that owned the Person Detection software.  
Xnor was essentially using WYZE cameras to perfect their product then sold the product to Apple. Not sure why WYZE allowed themselves to be used. It lead to some embarrassment for them.

> [@ygomez0721](#):
>
> so if someone breaks into my car or tries to get into my house.; they will not be detected.

Yes they will be detected. The cameras still detect and notify on motion and sound events.

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**Author:** ![ygomez0721](https://avatars.discourse-cdn.com/v4/letter/y/ee59a6/32.png) [@ygomez0721](https://forums.wyze.com/u/ygomez0721)\
**Post date:** [September 23, 2020, 9:12pm UTC](https://forums.wyze.com/t/person-detection-in-app/124396/8 "2020-09-23T21:12:20Z")

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If I get 3 cameras, do I need to pay for person detection on all 3?

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**Author:** ![angus.black](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/angus.black/32/19612_2.png) [@angus.black](https://forums.wyze.com/u/angus.black)\
**Post date:** [September 23, 2020, 9:15pm UTC](https://forums.wyze.com/t/person-detection-in-app/124396/9 "2020-09-23T21:15:15Z")

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Yes, with Cam Plus.

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**Author:** ![ygomez0721](https://avatars.discourse-cdn.com/v4/letter/y/ee59a6/32.png) [@ygomez0721](https://forums.wyze.com/u/ygomez0721)\
**Post date:** [September 23, 2020, 9:15pm UTC](https://forums.wyze.com/t/person-detection-in-app/124396/10 "2020-09-23T21:15:20Z")

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No, not the server the company that owned the Person Detection software.  
Xnor was essentially using WYZE cameras to perfect their product then sold the product to Apple. Not sure why WYZE allowed themselves to be used. It lead to some embarrassment for them.

It sure did. They should never have done that, this makes for very angry customers too.

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**Author:** ![Wayjay13](https://avatars.discourse-cdn.com/v4/letter/w/35a633/32.png) [@Wayjay13](https://forums.wyze.com/u/Wayjay13)\
**Post date:** [September 23, 2020, 9:15pm UTC](https://forums.wyze.com/t/person-detection-in-app/124396/11 "2020-09-23T21:15:35Z")

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I’ve had “person” detection for 2 years! ??? Something is not right.

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**Author:** ![angus.black](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/angus.black/32/19612_2.png) [@angus.black](https://forums.wyze.com/u/angus.black)\
**Post date:** [September 23, 2020, 9:17pm UTC](https://forums.wyze.com/t/person-detection-in-app/124396/12 "2020-09-23T21:17:21Z")

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The only way you had it for the past 8 months is if you were beta testing.

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<div class="post-metadata">

**Author:** ![ygomez0721](https://avatars.discourse-cdn.com/v4/letter/y/ee59a6/32.png) [@ygomez0721](https://forums.wyze.com/u/ygomez0721)\
**Post date:** [September 23, 2020, 9:17pm UTC](https://forums.wyze.com/t/person-detection-in-app/124396/13 "2020-09-23T21:17:28Z")

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now that get to be expensive. but if you say that even without person detection, people can still be picked up because of movement. maybe I won’t need it, or just use it on the important camera

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**Author:** ![Wayjay13](https://avatars.discourse-cdn.com/v4/letter/w/35a633/32.png) [@Wayjay13](https://forums.wyze.com/u/Wayjay13)\
**Post date:** [September 23, 2020, 9:21pm UTC](https://forums.wyze.com/t/person-detection-in-app/124396/14 "2020-09-23T21:21:51Z")

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Never signed up to be a beta tester. Why would a company impose that on their customers without their consent?

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**Author:** ![angus.black](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/angus.black/32/19612_2.png) [@angus.black](https://forums.wyze.com/u/angus.black)\
**Post date:** [September 23, 2020, 9:24pm UTC](https://forums.wyze.com/t/person-detection-in-app/124396/15 "2020-09-23T21:24:41Z")

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They don’'t. You would have had to sign up for it.

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**Author:** ![Customer](https://avatars.discourse-cdn.com/v4/letter/c/e19b73/32.png) [@Customer](https://forums.wyze.com/u/Customer)\
**Post date:** [September 24, 2020, 2:48am UTC](https://forums.wyze.com/t/person-detection-in-app/124396/16 "2020-09-24T02:48:01Z")

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Well that’s not true. I never signed up for anything and yet I have had free person detection all along. I assume it will go away soon if I don’t sign up for the Name Our Price Expedient.

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**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\
**Post date:** [September 24, 2020, 4:40am UTC](https://forums.wyze.com/t/person-detection-in-app/124396/17 "2020-09-24T04:40:46Z")

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If I remember correctly Person Detection while still in beta was brought to the production app and anyone could turn it on knowing that Person Detection itself was still in the beta process.

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**Author:** ![angus.black](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/angus.black/32/19612_2.png) [@angus.black](https://forums.wyze.com/u/angus.black)\
**Post date:** [September 24, 2020, 3:55pm UTC](https://forums.wyze.com/t/person-detection-in-app/124396/18 "2020-09-24T15:55:31Z")

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I have always used the beta version of the app / firmware snd have seen WYZE post that PD was beta only. I guess I assumed that meant only available to beta versions of the app.  
It’s no wonder non-beta testers are confused.

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**Author:** ![ygomez0721](https://avatars.discourse-cdn.com/v4/letter/y/ee59a6/32.png) [@ygomez0721](https://forums.wyze.com/u/ygomez0721)\
**Post date:** [September 24, 2020, 4:11pm UTC](https://forums.wyze.com/t/person-detection-in-app/124396/19 "2020-09-24T16:11:05Z")

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I found this, to me it doesn’t exist

 ![image](https://us1.discourse-cdn.com/wyze/original/3X/6/d/6da029a50809666f83877e5ed423e066d0862b1c.jpeg) ![image](https://us1.discourse-cdn.com/wyze/original/3X/4/4/4461dbb7cd18ae9e63417b9fdfa64480cc288860.png) ![image](https://us1.discourse-cdn.com/wyze/original/3X/5/4/54fd0669afd2c6d74bf239d494b15fc56b2f9ac7.jpeg)

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<div class="post-metadata">

**Author:** ![angus.black](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/angus.black/32/19612_2.png) [@angus.black](https://forums.wyze.com/u/angus.black)\
**Post date:** [September 24, 2020, 5:24pm UTC](https://forums.wyze.com/t/person-detection-in-app/124396/20 "2020-09-24T17:24:33Z")

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What version of the app are you using? It looks old.

[Next page](https://forums.wyze.com/t/person-detection-in-app/124396.md?page=2)
