People detection stopped working on v3s

People detection has stopped working on my cam v3s wth Cam Plus. I only noticed trying to filter recorded events by People and not Motion. If I turn the Motion filter off, there are no event recordings. The recordings (multiple recordings clearly with people in the room) are only tagged as motion.


If you are using the Cam Plus Lite (Legacy Person Detection, etc) then it is an issue they are currently working to fix:

If you are using the full Cam Plus subscription and still having this issue, please contact Customer Support:


(206) 339-9646, or you can chat with an agent or create a ticket on the support site.
Open for support between 4 am - 6 pm PT Monday through Friday, and 8 am - 4 pm PT Saturday.