Pancam not updated

I have four Wyzecams three are regular cam v2 and one is a Pancam all my Wyzecams were all updated to detect humans except my pancam it won’t update. Why?

Did you go to the camera settings (gear icon) > Device Info > Check update? Is the camera on If not, what exactly happens when you tap Check Update?

All my cameras are on except for my pancam which is 4.20. Something

Please post a screenshot of the device info page for your Pan Cam.