Pan V3 seems to not even acknowledge SD card

I’m assuming you’re referring to the SD card?

If yours is the first issue, then it is firmware/app related and is the thing they’re working on in the thread @crease mentioned.

If it is the second, then the card has either reached the end of its rated life for writes, or something (faulty camera, power surge, card defect, etc) has damaged the card. So removing it and formatting it in a computer is worth the time, since SD cards have skyrocketed in price you don’t want to just toss it without testing it.

I’ve had SD cards go bad in all kinds of devices. Some from hitting the end of their life, others from apparent defects as a new card worked fine. There are a lot of reasons. Maybe yours is due to Wyze, maybe not. But if it happened after updating firmware, at least you have the option of downgrading the firmware and formatting the card (and hopefully the next firmware will resolve the issue completely).

The latest update for the cam pan v3 reportedly fixed the microSD card recognition issue. That may be true but not 100%. I have cards recognized in 1 cam pan v3 and not another. I get the ding ding for 1 and not the other. App and cams updated and yes the app update to 3.11 was performed before the cam update. These are Sandisk High Endurance 256gb cards.

The bigger issue is the update did not fix the not recording to the sdcard issue. I get icons and numbers for the number of events but no video. Just a message that no video is available.

Had high and perhaps false hope Wyze had fixed this issue. Wyze should consider offering free replacements for these cams but for cams that are returned to them or they disable via the MAC address of the cam.

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100% agree. There seems to be a batch, or perhaps a few batches, of Pan V3 cameras which begin gradually developing worse and worse SD card detection/handling until eventually they just say the SD card needs to be formatted but can’t actually format it or do anything at all with it. I bought a pack of 2 cameras and they both eventually developed this, though it was at a different pace.

I thought I only had one bad batch V3-pan so I gave that one away.

Now the second one that was fine for years has decided to randomly quit recording to SD, and a power cycle fixes it when it happens :face_with_diagonal_mouth:

Wyze cams are just Crap :poop:

Setup up a rule in my hubitat to cycle power once a day.

I’m new to this group as I have recently discovered that my SD card is not working in my Pan v3. It sounds like I’m not the only one who is having difficulty where my SD card isn’t recognized, that the Wyze App fails to reformat it, and that it still failed, even after using my Mac’s Disk Utility to erase and format it as FAT32 (32 GB). My firmware is up to date on all my cameras. I even factory reset my Pan v3 and that ended up causing the camera to no longer connect for live video. After unplugging it for several minutes, it is now able to live stream.

Is there an app for the Mac that is a better SD formatter that I should use? I saw one mentioned for Windows and Linux.

Any other suggestions for Mac? Thanks.

The sdcard.org formatter has a mac version.

Keep in mind SD cards will just die. Especially the smaller ones, and especially if on continuous recording if they aren’t rated for that.

Have you tested a different card in it?

Hmmm, I didn’t realize that SD cards die, especially the smaller ones. What capacity should I get?

I don’t have mine set for continuous record. It’s on event record but I understand what you’re saying that my 2 to 3 year old cards could just be hitting their end of life.

I discovered that 3 out of 5 SD cards aren’t recording in my cameras. I’m a little scared to put a working card into another camera because I don’t want it to stop working. Will look for an unused one, or buy a new one to test it out as you suggested.

And I will look at the at the formatter again, but I don’t think it supports my MacOS version.

Thanks for your suggestions.

Each card has a different endurance rating. For example my Samsung Pro Endurance 128GB cards I calculated should last 14 years of continuous recording at the rates that Wyze writes at. a 256GB card will last twice as long (each cell writes half as many times when you double the capacity). And a 32GB would be like 3.5 years (again these are all 24x7 continuous recording numbers, motion-only recording increases that exponentially).

What capacity you should get depends on your needs. If you are not writing continuously, 32GB (or even less) is probably plenty, just get whatever capacity keeps the amount of history you want. But you should still get at least a middle of the road brand like Lexar or possibly PNY (though PNY has gone downhill somewhat). People actually seem to have good luck with the Wyze cards and I suspect they are either Lexar or possibly Kioxia as both of them do a lot of “white label” cards for other companies. Both are pretty decent for non-harsh non-continuous writing. I actually have a couple 8GB cards that came with my very old dash cams (generic cards with the korean cam’s name on them) that I use motion only on a couple cams that rarely see motion, they’ve been going 2 years without problems.

Unfortunately SD cards are at the most expensive they’ve ever been so finding a budget friendly option can be tough. Resist the urge to use Adata, Team Group, etc, unless they’re a really good deal and you don’t mind the fact that they’ll probably die on you at some point and it may not be very long. Even PNY is a crap shoot.

Non-endurance rated cards in “motion only” mode can last quite a while, but not all cards are created equal. Environmental factors, power outages, etc can impact their lifespan as well. I’ve seen a power outage take out a dozen SD cards at once (or more like the surge when it came back on).

I prefer the sdcard.org formatter as it basically resets the card back to factory default with all the proper offsets etc. But if you can’t run that, using the Mac’s built in formatter and doing a “full overwrite” or “non quick” format is probably second best. I’m not sure why it wouldn’t work on your Mac though, it should have pretty broad support.

Then put it in the cam and if it is at least recognized, try the internal cam format (just to wipe off anything the mac may have put on it, sometimes it likes to toss a couple mac related files or directories on there).

Which cards are you using?

While it is unlikely putting a working card into a non working cam will harm the card, it is not impossible. Of course the same could happen with a new or spare card so not sure there is really more or less risk either way.

Depending how advanced you want to get, the v3 now supports RTSP streaming where you can send the video feed to a NAS or PC and record the footage to a hard drive - far more reliable and you can get lots of capacity. Reviewing the files can be much easier that way too. But that’s obviously a bit of an undertaking and requires some tech knowledge.

Don’t use a Mac to format. Windows only. I have both and Windows worked for me.

Welcome to the Forum, @LisaP! :wave:

Not by a long shot. In case you didn’t see it earlier in this topic, Wyze has said that they’re actively investigating these issues:

Well they certainly screwed that up, a previously working V3-pan which didn’t have the SD card issue up until this month. So something changed and Not for the better.

Just another reason why Wyze cams are unreliable :roll_eyes: