Pan cam, records event but shows nothing on playback

My cam pan records but does not show anything at all in playback mode from the exact timestamp. SD cards installed and formatted , set to record events only. Any ideas??

Is the cloud storage settings set to events only? Or is the local storage microsd card settings set to events only? Or both? Cloud storage is separate and independent from local storage so there’s actually two different places in the camera settings that the different event only settings can be enabled. Does the local storage micro SD card settings area show that the card is recognized by saying a free and total amount of space on the card?

Hi and Thanks,

Yes my SD card does show and shows 0.01G/29.70G , it is set to events only. Not familiar with the “cloud” setting?? I do have a cam plus subscription,