Pan Cam playback record don't save

Hello I’m on the latest Android app 2.28.0 for Android and all my cam, pan, v2 & v3 firmware are up to date. Only my Pan still can’t record from play back, just can save photo. I even tried on my other devices with same failed results. Everything was working fine months before. I searched for post on here and contacted Wyze but no luck yet on fix. Anyone has idea, please let me know.