# Palm lock - charging the batteries

**URL:** <https://forums.wyze.com/t/palm-lock-charging-the-batteries/338046>\
**Category:** Home\
**Tags:** palm-lock\
**Created:** [October 16, 2025, 8:05pm UTC](https://forums.wyze.com/t/palm-lock-charging-the-batteries/338046 "2025-10-16T20:05:57Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Matt93094](https://avatars.discourse-cdn.com/v4/letter/m/74df32/32.png) [@Matt93094](https://forums.wyze.com/u/Matt93094)\
**Post date:** [October 16, 2025, 8:05pm UTC](https://forums.wyze.com/t/palm-lock-charging-the-batteries/338046/1 "2025-10-16T20:05:57Z")

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Do I also need to occasionally charge the backup battery, or does that get charged from the main battery? If I need to charge the backup battery, how do I correctly pull out the backup battery?

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**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\
**Post date:** [October 16, 2025, 8:07pm UTC](https://forums.wyze.com/t/palm-lock-charging-the-batteries/338046/2 "2025-10-16T20:07:56Z")

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[https://support.wyze.com/hc/en-us/articles/40889030336027-Why-does-Wyze-Palm-Lock-have-two-batteries](https://support.wyze.com/hc/en-us/articles/40889030336027-Why-does-Wyze-Palm-Lock-have-two-batteries)

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**Author:** ![Matt93094](https://avatars.discourse-cdn.com/v4/letter/m/74df32/32.png) [@Matt93094](https://forums.wyze.com/u/Matt93094)\
**Post date:** [October 16, 2025, 8:09pm UTC](https://forums.wyze.com/t/palm-lock-charging-the-batteries/338046/3 "2025-10-16T20:09:04Z")

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Excellent, thank you. From that article –\> “Once the main battery is reinstalled, it will automatically re-charge the backup battery.”

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**Author:** ![Seapup](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/seapup/32/118966_2.png) [@Seapup](https://forums.wyze.com/u/Seapup)\
**Post date:** [October 16, 2025, 8:10pm UTC](https://forums.wyze.com/t/palm-lock-charging-the-batteries/338046/4 "2025-10-16T20:10:29Z")

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Also, see note at bottom of this page:

[https://support.wyze.com/hc/en-us/articles/40916090197403-My-Wyze-Palm-Lock-won-t-charge](https://support.wyze.com/hc/en-us/articles/40916090197403-My-Wyze-Palm-Lock-won-t-charge)

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**Author:** ![Crease](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/crease/32/123254_2.png) [@Crease](https://forums.wyze.com/u/Crease)\
**Post date:** [October 16, 2025, 8:39pm UTC](https://forums.wyze.com/t/palm-lock-charging-the-batteries/338046/5 "2025-10-16T20:39:01Z")

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> [@Matt93094](#):
>
> If I need to charge the backup battery, how do I correctly pull out the backup battery?

To answer the second part of your question (because the Backup Battery is charged by the Main Battery), I’ve found that a segment of paperclip with just a small bit of “J” hook to it fits nicely into the notch at the top of the Backup Battery compartment and can hook behind the top of the Backup Battery’s lip to allow you to easily pull it out. I’ve done this on a few occasions when I’ve wanted to hard reboot the Palm Lock while troubleshooting some connectivity issues, and this was the only way I could think of to completely kill power to the device.

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**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\
**Post date:** [January 14, 2026, 8:39pm UTC](https://forums.wyze.com/t/palm-lock-charging-the-batteries/338046/6 "2026-01-14T20:39:32Z")

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Closed on January 14, 2026, 8:39pm UTC

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