Pairing problems

Can’t pair the window camera with iPhone, tried more than 10+ times. Tried resetting the modem, router to no avail it just won’t find the device and pairing.

Does your phone have Bluetooth turned and the WIFI connected to the 2.4GHZ network.

https://support.wyze.com/hc/en-us/articles/43546876799259-Wyze-Window-Cam-Setup-Guide