Some background: I purchased the Cam V3, was really impressed so decided on purchasing more. Since those had no issues, I tried the Outdoor V2 w/ a solar panel & was again really pleased. So I purchased a 2nd Outdoor V2 w/ a solar panel & it’s been nothing but trouble.
The camera frequently went offline. I tried restarting it, restarting the base, deleting the camera & reinstalling it. Finally decided to contact Wyze who sent me a replacement.
The replacement has issues w/ night mode constantly activating/deactivating as if it can’t decide which mode to be in. This caused bright flashes making it hard to view what’s being captured. Again, I tried restarting it, restarting the base, deleting the camera & reinstalling it, toggling night mode on/off manually. Nothing worked so I again contacted Wyze. This time I asked if it’d be possible to exchange for another camera & be credited back the difference. I was told that they could only offer me store credit for the camera but not the solar panel. Being that the solar panel can only be used for the Outdoor Cam, I decided to try another replacement as I don’t want to be stuck paying for something that would be useless if I accepted the store credit.
The 2nd replacement I decided to test inside my home to avoid the trouble of taking down my setup only to discover that this new replacement is also defective. Which in fact it is. It has the same issue as the first replacement except once it finishes toggling through night mode it stays in “normal” mode which picks up nothing as it’s too dark to view anything. So once again I’ve contacted Wyze for a 3rd replacement.
Did I get lucky with my first Outdoor Cam that came with the base? Did production go to crap after a while? Is anyone else having similar issues? This is incredibly frustrating as I’m feeling ripped off as I’m unable to actually use what I paid for & the only way to completely resolve it is to either continue this never ending process of exchanges or receive store credit only for the camera leaving me stuck with a solar panel I can’t use for anything else but paid money for.
Any help will be greatly appreciated.