# Outage cannnot log in to my account to see my devices

**URL:** <https://forums.wyze.com/t/outage-cannnot-log-in-to-my-account-to-see-my-devices/227932>\
**Category:** Power & Lighting\
**Tags:** plug, bug\
**Created:** [May 4, 2022, 3:10am UTC](https://forums.wyze.com/t/outage-cannnot-log-in-to-my-account-to-see-my-devices/227932 "2022-05-04T03:10:50Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Artic](https://avatars.discourse-cdn.com/v4/letter/a/3e96dc/32.png) [@Artic](https://forums.wyze.com/u/Artic)\
**Post date:** [May 4, 2022, 3:10am UTC](https://forums.wyze.com/t/outage-cannnot-log-in-to-my-account-to-see-my-devices/227932/1 "2022-05-04T03:10:50Z")

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Does anyone experiencing Wyze app issue?

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**Author:** ![smithw8858](https://avatars.discourse-cdn.com/v4/letter/s/e36b37/32.png) [@smithw8858](https://forums.wyze.com/u/smithw8858)\
**Post date:** [May 4, 2022, 3:14am UTC](https://forums.wyze.com/t/outage-cannnot-log-in-to-my-account-to-see-my-devices/227932/2 "2022-05-04T03:14:59Z")

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My Alexa Wyze skill can’t connect with wyze. All plugs are unreachable from the Wyze app. Some cameras are also unreachable. My Internet is working fine.

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**Author:** ![SlabSlayer](https://avatars.discourse-cdn.com/v4/letter/s/f19dbf/32.png) [@SlabSlayer](https://forums.wyze.com/u/SlabSlayer)\
**Post date:** [May 4, 2022, 3:17am UTC](https://forums.wyze.com/t/outage-cannnot-log-in-to-my-account-to-see-my-devices/227932/3 "2022-05-04T03:17:43Z")

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Current service outage… Stay tuned.

> [@Wyze Servers Down Again?](https://forums.wyze.com/t/wyze-servers-down-again/227927):
>
> The Wyze app on my phone asks for my password all of a sudden and then says the servers have an issue so it can’t sent my two factor authentication code. I can’t get the Wyze app on my laptop to work either. So what’s going on?

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**Author:** ![Artic](https://avatars.discourse-cdn.com/v4/letter/a/3e96dc/32.png) [@Artic](https://forums.wyze.com/u/Artic)\
**Post date:** [May 4, 2022, 3:20am UTC](https://forums.wyze.com/t/outage-cannnot-log-in-to-my-account-to-see-my-devices/227932/4 "2022-05-04T03:20:29Z")

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No idea what is going on. Nothing on Wyze status page. Wyze should at least give us an update. I was just over at the Wyze Reddit group and people are complaining big time as well

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**Author:** ![SlabSlayer](https://avatars.discourse-cdn.com/v4/letter/s/f19dbf/32.png) [@SlabSlayer](https://forums.wyze.com/u/SlabSlayer)\
**Post date:** [May 4, 2022, 3:21am UTC](https://forums.wyze.com/t/outage-cannnot-log-in-to-my-account-to-see-my-devices/227932/5 "2022-05-04T03:21:54Z")

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They are on it, just haven’t posted yet. Read a post that Wyze has confirmed. Looks like another Amazon snafu

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**Author:** ![Omgitstony](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/omgitstony/32/7449_2.png) [@Omgitstony](https://forums.wyze.com/u/Omgitstony)\
**Post date:** [May 4, 2022, 3:24am UTC](https://forums.wyze.com/t/outage-cannnot-log-in-to-my-account-to-see-my-devices/227932/6 "2022-05-04T03:24:12Z")

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> [@Artic](#):
>
> Wyze should at least give us an update

Standby, Wyze is investigating and aware of this outage and I am sure an official update will come.

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**Author:** ![smithw8858](https://avatars.discourse-cdn.com/v4/letter/s/e36b37/32.png) [@smithw8858](https://forums.wyze.com/u/smithw8858)\
**Post date:** [May 4, 2022, 3:24am UTC](https://forums.wyze.com/t/outage-cannnot-log-in-to-my-account-to-see-my-devices/227932/7 "2022-05-04T03:24:26Z")

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Now all devices (Cameras, plugs, and sensors are off-line. Maybe Wyze is rebooting the system.

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**Author:** ![Rareapple3](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/rareapple3/32/55002_2.png) [@Rareapple3](https://forums.wyze.com/u/Rareapple3)\
**Post date:** [May 4, 2022, 3:28am UTC](https://forums.wyze.com/t/outage-cannnot-log-in-to-my-account-to-see-my-devices/227932/8 "2022-05-04T03:28:59Z")

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![image](https://us1.discourse-cdn.com/wyze/original/3X/2/4/2486c601fa10482a9d07250e7aad4a60ca39f560.png)

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**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\
**Post date:** [May 4, 2022, 3:32am UTC](https://forums.wyze.com/t/outage-cannnot-log-in-to-my-account-to-see-my-devices/227932/9 "2022-05-04T03:32:07Z")

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> **[Service Status & Known Issues](https://support.wyze.com/hc/en-us/articles/360015979872)**
>
> SERVICE STATUS UPDATE
> 10/7/22 11:10AM PT - We believe we have identified the root cause and things should start recovering. We will continue to monitor this throughout the day.10:38 AM PT  - We are...
