# Ordered subscription on wrong email

**URL:** <https://forums.wyze.com/t/ordered-subscription-on-wrong-email/298625>\
**Category:** Services & Integrations\
**Tags:** cam-plus\
**Created:** [May 9, 2024, 10:25pm UTC](https://forums.wyze.com/t/ordered-subscription-on-wrong-email/298625 "2024-05-09T22:25:29Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Omgitstony](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/omgitstony/32/7449_2.png) [@Omgitstony](https://forums.wyze.com/u/Omgitstony)\
**Post date:** [May 9, 2024, 11:07pm UTC](https://forums.wyze.com/t/ordered-subscription-on-wrong-email/298625/4 "2024-05-09T23:07:40Z")

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@WyzeMatt has stated this in the past when another user has had the same issue.:

> [@Need to cancel cam plus subscription that i accidentally put in the wrong email](https://forums.wyze.com/t/need-to-cancel-cam-plus-subscription-that-i-accidentally-put-in-the-wrong-email/288487/10):
>
> The Wyze support agents are well trained on this scenario, just reach out and they will help you.

@tylerrheaume, what is your support ticket number for this issue?

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