Order stuck at "Pending Payment"

Hi there

Placed an order (# 013653224) on 10th Jan through the Wyze App and now it is still stuck at “Pending Payment” - is this normal?

Cheers
David

Welcome to the community @lokson318

In Short, no this is not normal.

I would reach out to Wyze to check on it:

you can reach them by phone: (206) 339-9646 Available Monday - Friday 4 am - 8 pm PT and Saturday 8 am - 4 pm PT, or online: Wyze.com/support

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