I ordered bulbs and tracking shows its now returned back to shipper. I need help with my order
That’s is a real bummer. I’ll tag @WyzeGwendolyn and see if she can find out what happened to your bulbs.
Remember that this is a user forum. We can’t help you. Open a help desk ticket.
With that said, usually a “Return to shipper” status code is because the address was unable to be located, or delivery instructions could not be carried out (most commonly a required signature could not be obtained).
I understand that, I have already sent out email to support team 3 days ago and didn’t hear anything back. The automated email I got asked me to check this forum?
May I please have your support ticket number? I can get eyes on it for you, if you would like.