# Only 1 thermostat zone working at a time?

**URL:** <https://forums.wyze.com/t/only-1-thermostat-zone-working-at-a-time/152944>\
**Category:** Home\
**Tags:** not-platform-specific\
**Created:** [January 2, 2021, 2:05pm UTC](https://forums.wyze.com/t/only-1-thermostat-zone-working-at-a-time/152944 "2021-01-02T14:05:10Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![gmo314](https://avatars.discourse-cdn.com/v4/letter/g/a87d85/32.png) [@gmo314](https://forums.wyze.com/u/gmo314)\
**Post date:** [January 2, 2021, 2:05pm UTC](https://forums.wyze.com/t/only-1-thermostat-zone-working-at-a-time/152944/1 "2021-01-02T14:05:10Z")

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We have three zones in my home, all with Wyze thermostats. My old analog thermostats allowed for each zone damper to operate regardless if the other dampers were opened or closed. The Wyze thermostats seem to only allow one zone to operate at a time. Is this by design? This makes my system have to run more often which is definitely inefficient. Is anyone else experiencing this?

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**Author:** ![speadie](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/speadie/32/106541_2.png) [@speadie](https://forums.wyze.com/u/speadie)\
**Post date:** [January 2, 2021, 5:52pm UTC](https://forums.wyze.com/t/only-1-thermostat-zone-working-at-a-time/152944/2 "2021-01-02T17:52:32Z")

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Show me how you wired your system.

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**Author:** ![gmo314](https://avatars.discourse-cdn.com/v4/letter/g/a87d85/32.png) [@gmo314](https://forums.wyze.com/u/gmo314)\
**Post date:** [January 2, 2021, 10:48pm UTC](https://forums.wyze.com/t/only-1-thermostat-zone-working-at-a-time/152944/3 "2021-01-02T22:48:39Z")

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![20201219_185736](https://us1.discourse-cdn.com/wyze/original/3X/3/d/3dad9c13fa8870cdd9f69d1053c7f72dd74b5bc5.jpeg)

Followed the Wyze instructions.

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**Author:** ![gmo314](https://avatars.discourse-cdn.com/v4/letter/g/a87d85/32.png) [@gmo314](https://forums.wyze.com/u/gmo314)\
**Post date:** [January 2, 2021, 10:50pm UTC](https://forums.wyze.com/t/only-1-thermostat-zone-working-at-a-time/152944/4 "2021-01-02T22:50:22Z")

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![20210102_154947](https://us1.discourse-cdn.com/wyze/original/3X/a/a/aaf87e505c363931a175b4dfd06d482ff622ffa5.jpeg)

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**Author:** ![speadie](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/speadie/32/106541_2.png) [@speadie](https://forums.wyze.com/u/speadie)\
**Post date:** [January 3, 2021, 12:47am UTC](https://forums.wyze.com/t/only-1-thermostat-zone-working-at-a-time/152944/5 "2021-01-03T00:47:14Z")

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Do you have an image of the other end? Where it connects to your zone controller?

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**Author:** ![gmo314](https://avatars.discourse-cdn.com/v4/letter/g/a87d85/32.png) [@gmo314](https://forums.wyze.com/u/gmo314)\
**Post date:** [January 3, 2021, 6:22am UTC](https://forums.wyze.com/t/only-1-thermostat-zone-working-at-a-time/152944/6 "2021-01-03T06:22:58Z")

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I’ll climb up and get some pics tomorrow.

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**Author:** ![arouncoumar](https://avatars.discourse-cdn.com/v4/letter/a/ee7513/32.png) [@arouncoumar](https://forums.wyze.com/u/arouncoumar)\
**Post date:** [January 3, 2021, 7:08am UTC](https://forums.wyze.com/t/only-1-thermostat-zone-working-at-a-time/152944/7 "2021-01-03T07:08:28Z")

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Mine is exactly the same. 3 zones. Only difference is it was Rc in the honeywell. I have setup 3 wyze and each floor is in its own temp setup n working.

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**Author:** ![gmo314](https://avatars.discourse-cdn.com/v4/letter/g/a87d85/32.png) [@gmo314](https://forums.wyze.com/u/gmo314)\
**Post date:** [January 4, 2021, 3:20am UTC](https://forums.wyze.com/t/only-1-thermostat-zone-working-at-a-time/152944/8 "2021-01-04T03:20:35Z")

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![20210103_200029](https://us1.discourse-cdn.com/wyze/original/3X/b/b/bb0471876da3e95da1d99e5e8130e09070e31ba2.jpeg)

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**Author:** ![gmo314](https://avatars.discourse-cdn.com/v4/letter/g/a87d85/32.png) [@gmo314](https://forums.wyze.com/u/gmo314)\
**Post date:** [January 4, 2021, 3:21am UTC](https://forums.wyze.com/t/only-1-thermostat-zone-working-at-a-time/152944/9 "2021-01-04T03:21:37Z")

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![20210103_200146](https://us1.discourse-cdn.com/wyze/original/3X/3/3/3380cdbba41027f3a03a5d6df25f3ba8ad8e8351.jpeg)

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**Author:** ![gmo314](https://avatars.discourse-cdn.com/v4/letter/g/a87d85/32.png) [@gmo314](https://forums.wyze.com/u/gmo314)\
**Post date:** [January 4, 2021, 3:22am UTC](https://forums.wyze.com/t/only-1-thermostat-zone-working-at-a-time/152944/10 "2021-01-04T03:22:38Z")

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There was a jumper on R and RC in my Honeywells.

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**Author:** ![speadie](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/speadie/32/106541_2.png) [@speadie](https://forums.wyze.com/u/speadie)\
**Post date:** [January 4, 2021, 8:50am UTC](https://forums.wyze.com/t/only-1-thermostat-zone-working-at-a-time/152944/11 "2021-01-04T08:50:26Z")

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During the setup, what heat type did you select? I see a note on that zone controller that it needs to have a fan signal from the thermostat during heat to open the zone dampers.

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**Author:** ![gmo314](https://avatars.discourse-cdn.com/v4/letter/g/a87d85/32.png) [@gmo314](https://forums.wyze.com/u/gmo314)\
**Post date:** [January 4, 2021, 1:51pm UTC](https://forums.wyze.com/t/only-1-thermostat-zone-working-at-a-time/152944/12 "2021-01-04T13:51:53Z")

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Gas, Forced air

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<div class="post-metadata">

**Author:** ![speadie](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/speadie/32/106541_2.png) [@speadie](https://forums.wyze.com/u/speadie)\
**Post date:** [January 4, 2021, 5:21pm UTC](https://forums.wyze.com/t/only-1-thermostat-zone-working-at-a-time/152944/13 "2021-01-04T17:21:32Z")

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Hmm. The zone control should be opening the dampers if multiple thermostats are all calling for heat then.

The jumper is internal on the wyze, If there is no Rh wire, Rc is automatically routed to both the heat and cool relays for switching.

I re-read your problem, because everything you’ve posted looks right to me, To clarify, is this a software issue where wyze is preventing multiple thermostats from calling for heat at once, or a hardware issue where they are all calling, but your zone control isn’t opening the damper for all of them?

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<div class="post-metadata">

**Author:** ![gmo314](https://avatars.discourse-cdn.com/v4/letter/g/a87d85/32.png) [@gmo314](https://forums.wyze.com/u/gmo314)\
**Post date:** [January 5, 2021, 5:24am UTC](https://forums.wyze.com/t/only-1-thermostat-zone-working-at-a-time/152944/14 "2021-01-05T05:24:45Z")

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I believe its a software issue. It has to be if the wiring is correct, as all was working beforehand.

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**Author:** ![arouncoumar](https://avatars.discourse-cdn.com/v4/letter/a/ee7513/32.png) [@arouncoumar](https://forums.wyze.com/u/arouncoumar)\
**Post date:** [January 5, 2021, 7:02am UTC](https://forums.wyze.com/t/only-1-thermostat-zone-working-at-a-time/152944/15 "2021-01-05T07:02:10Z")

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Same jumper between R n RC. Just that the red wire was in RC for me.

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<div class="post-metadata">

**Author:** ![speadie](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/speadie/32/106541_2.png) [@speadie](https://forums.wyze.com/u/speadie)\
**Post date:** [January 5, 2021, 4:40pm UTC](https://forums.wyze.com/t/only-1-thermostat-zone-working-at-a-time/152944/16 "2021-01-05T16:40:48Z")

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Other people with zone controllers aren’t having issues, so I don’t know what to tell you- maybe your transformer isn’t powerful enough to run all they wyze thermostats and your dampers at the same time?
