One Thing Is Very Clear To Me

Cameras
,
1

The V4 cameras are very poor quality. Poor resolution and a really stupid interface. V3 is miles ahead in quality.

It’s no wonder they were selling them so cheap.

I bought 8 V4s. I just returned 8 V4s.

2 Likes
2

Ok so write a list of everything that is wrong with this V4 video. And yes I have 6 V3 cams and I don’t think they are “miles” ahead but they are still good. The small :us: is 24 feet 10 inches from the camera and looks Ok to me. So what do you not like?

2 Likes
3

For me, image quality goes in this order

v4
OG
v3

Have had and compared all 3. The v3 was terrible when there was any sort of movement. Perhaps your v4s are stepping down to 360P (a known issue discussed other places here)?

4

All of the new cameras models as of several years ago use the “new” user interface. It is different tho the “old” UI that the V3 cameras uses, but both accomplish the same thing. I have dozens of cameras on each.
BTW, I prefer the old UI, but the new one works fine - just different. In all probability, if you had never seen the old UI, but had several years experience with the new UI, and then got a older camera model that used the old UI, you would be complaining about how different the old UI is.
BTW, I do prefer the old UI, but both work fine.

1 Like
5

Me too because I keep forgetting that the download icon is now shown under “more”. :laughing:

6

In all probability? No, i’ve had these cameras for years and refuse to update my UI since the major update. Why can’t they leave well enough alone? IT nerds are always sticking their hands and things and screwing them up.

7

So confrontational. Relax.

8

Nope I just want to know what is wrong with the V4 video, you didn’t answer the question.
You are the one who said the quality and the resolution are poor, Why?

9

You completely missed my point. Read what I said about having never seen the old UI until you had used the new UI for a couple years and you would be bitching about how different the old UI was. It’s just different - overall not really better or worse, just different,

1 Like
11

For years now I have known and respected you to be an intelligent and fairly articulate guy, so I am interested to hear your thoughts on why that is that you prefer the old UI.

First I will explain why I prefer the new UI. Then I will posit my hypothesis about why I have assumed people prefer the old UI, and then I’d like to hear if you have other good rationales for why you prefer the old one over the new one especially if they are different from the reasons I listed.

Why I prefer the new one:

  1. Instead of having wasted blank space under the live stream, I can easily see, scroll through and filter events I care about on the live stream page for any camera without having to go to the events tab and do a bunch of individual filtering for each camera every time that feels like a waste of time to me, especially when I have so many cameras. Filtering down to just one camera on the events tab can take forever sometimes. It’s annoying.
  2. The microSD card timeline works better for continuous recording since it shows when events took place and makes it easy for me to scroll to where a person was seen or any other kind of event. It saves tons of time and is way more useful to me.
  3. Notification and Detection settings are all itemized and can be controlled from the same page with whether you want something tagged & whether you also want it to send a notification or not. In the old UI, it’s a little more annoying to manage detections and notifications. Some devices on the old UI like the VDBPro are annoying to try to get a detection without a notification.

Due to my educational background in Psychology and Sociology I have always assumed the people who like the old UI better do so because of the following reasons:

  • Status Quo Bias
    • People’s tendency to prefer things to remain as they are. When a new system or UI like in this case is introduced, people often resist it not because it is objectively worse, but because they are accustomed to the old system. Familiarity with the old way makes it more comfortable, even if it is less efficient or effective.
  • Loss Aversion Principle
    • People are more sensitive to perceived losses than equivalent gains. Switching to a new UI might feel like a “loss” of the comfort, efficiency, or predictability they had with the old one, even if the new UI offers improvements.
  • Effort Avoidance
    • The effort required to learn and adapt to something new can deter people from making changes.
  • Mere Exposure Effect
    • People tend to develop a preference for things simply because they are familiar with them. Over time, repeated exposure to the old interface may have created an emotional or cognitive attachment, making the new interface feel alien and undesirable.
  • System Justification Theory
    • People tend to defend and rationalize the status quo, even if it’s flawed, because it provides a sense of stability and order. In this context, users may rationalize the superiority of the old UI simply because it was the system they were used to.
  • Endowment Effect
    • This is a bias where people value something they already have (like knowledge of an old UI) more than something new, even if the new thing is demonstrably better. This effect can lead to resistance to change when people “own” their familiarity with an older system.

I really can’t think of anything that is better about the old UI other than people being more “used to it”…what is it that you like better about the old UI?

If it were up to me, I would encourage Wyze to upgrade all devices to be consistent on the same new UI, rather than having them fragmented into different UIs. Rarely do new people who start with the new UI and then buy an older model camera ever complain about the new UI or think the old UI was better. Only people who are used to the old UI like it better as far as I’ve seen (and yes, I know people who started with the new UI and then got some of the older UI cameras on sale or given to them, including one of my brothers).

While anyone is welcome to answer my question, I specifically asked @K6CCC since he admitted he prefers the old UI and I have long respected his thoughtful and logical considerations for many things, so I am interested to hear why he has that preference if it is different from one of the above psychological and sociological reasons related to familiarity.

And don’t get me wrong, many of the above psychological and sociological things listed above are VALID reasons to prefer the old UI even if the new one is demonstrably “BETTER” in some ways (which may not be the case), I’m not saying it’s not a valid reason. I just haven’t heard a lot of compelling rationales outside of those reasons for how it is better, just how it is preferred due to familiarity, which is 100% a totally acceptable reason when a person is able to navigate quickly and efficiently because they’ve mastered the old way they’re used to. That’s a valid reason. But it is still just due to familiarity.

1 Like
12

Well stated.

1 Like