# One of Few Gripes about Wyze **URL:** \ **Category:** Cameras\ **Tags:** troubleshooting, cam-v3\ **Created:** [December 15, 2021, 9:46pm UTC](https://forums.wyze.com/t/one-of-few-gripes-about-wyze/206759 "2021-12-15T21:46:30Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![zpayne10](https://avatars.discourse-cdn.com/v4/letter/z/db5fbb/32.png) [@zpayne10](https://forums.wyze.com/u/zpayne10)\ **Post date:** [December 15, 2021, 9:46pm UTC](https://forums.wyze.com/t/one-of-few-gripes-about-wyze/206759/1 "2021-12-15T21:46:30Z")
I love Wyze. The products are good, the price is better, and what they’re doing to the industry is outstanding… BUT WHY DO I NEED TO MANUALLY PAIR MY DEVICES ANY TIME THERE IS AN OUTAGE?! AWS goes down today, and I have to manually pair all of my devices again (unless there is a shortcut?) because they won’t automatically connect back to the wifi. Wifi signal is strong, and working just fine. I’ll do it because I hate being offline, but this would be wonderful to resolve by itself. ---
**Author:** ![Newshound](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/newshound/32/71715_2.png) [@Newshound](https://forums.wyze.com/u/Newshound)\ **Post date:** [December 15, 2021, 10:58pm UTC](https://forums.wyze.com/t/one-of-few-gripes-about-wyze/206759/2 "2021-12-15T22:58:37Z")
The outage is not over yet. I’d wait until it is rather than try to force things to work during the outage. You may not have to do anything in the end. ---
**Author:** ![jimmygos](https://avatars.discourse-cdn.com/v4/letter/j/41988e/32.png) [@jimmygos](https://forums.wyze.com/u/jimmygos)\ **Post date:** [December 16, 2021, 1:44am UTC](https://forums.wyze.com/t/one-of-few-gripes-about-wyze/206759/3 "2021-12-16T01:44:04Z")
An email to users would have prevented me from adding devices again only for that to fail! That and having to rexadd every time I get a blip in housepower. ---
**Author:** ![Newshound](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/newshound/32/71715_2.png) [@Newshound](https://forums.wyze.com/u/Newshound)\ **Post date:** [December 16, 2021, 1:46am UTC](https://forums.wyze.com/t/one-of-few-gripes-about-wyze/206759/4 "2021-12-16T01:46:15Z")
They sent out 2 emails (I received both), but they needed wider distribution. Hopefully they will improve that in any after-action analysis they do. 🙂 ---
**Author:** ![Customer](https://avatars.discourse-cdn.com/v4/letter/c/e19b73/32.png) [@Customer](https://forums.wyze.com/u/Customer)\ **Post date:** [December 16, 2021, 1:52am UTC](https://forums.wyze.com/t/one-of-few-gripes-about-wyze/206759/5 "2021-12-16T01:52:39Z")
Weirdly even the support site link doesn’t have a banner up top. They have them all the time for other issues. The AWS forum thread is "pinned\* but that is not really sufficient. In my opinion the main web site should have a banner too in times like this… instead of these two banners at present: . ![Screenshot_20211215-205109](https://us1.discourse-cdn.com/wyze/original/3X/0/8/088eed2fc1f93f8146fbff106e2b591dc4ad5298.png) ---
**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\ **Post date:** [December 16, 2021, 1:54am UTC](https://forums.wyze.com/t/one-of-few-gripes-about-wyze/206759/6 "2021-12-16T01:54:18Z")
I think that is actually a good idea, I will pass that along to them after they are done dealing with the mess going on now ---
**Author:** ![Customer](https://avatars.discourse-cdn.com/v4/letter/c/e19b73/32.png) [@Customer](https://forums.wyze.com/u/Customer)\ **Post date:** [December 16, 2021, 2:26am UTC](https://forums.wyze.com/t/one-of-few-gripes-about-wyze/206759/7 "2021-12-16T02:26:24Z")
Poor Gwen thought they already put it up this morning. ☹ > [@AWS Outage Impacting Multiple Wyze Services - 12/15/21](https://forums.wyze.com/t/aws-outage-impacting-multiple-wyze-services-12-15-21/206628/389): > > There isn’t? I know that the support site said they put a banner up before 9 in the morning. I’m wondering if there’s a bug? thinking