Can no longer resize the Picture in Picture window in either IOS or Android devices since the latest app updates. This was never a problem before.
I’m having the same issue, just started today. I force closed the app, cleared the cache and checked that it was up to date and no luck.
I have a pixel 9 pro xl.
To clarify, is this the PIP within the wyze app, or the one in your phone’s OS where it lets you keep the video on top of other non-wyze programs?
I don’t use either so can’t confirm if I’m seeing it or not but will help clarify what the issue is.
This is the PIP within the wyze app.
OK, the few times I played with it I just hit the arrow so it came out. Didn’t even realize it could be resized.
I just tested it on mine and it allows moving it around and also can resize it using pinch (both in portrait and landscape mode).
I’m running the latest non-beta app on android. My very old Pixel 4a 5g running Android 14 so maybe that has something to do with it.
That’s exactly what I was able to do until today, pinch to resize and move the box placement around my screen. Now it is stuck in the bottom of the screen and I also no longer have the ability to tap it to open to the full screen. I may just have uninstall/reinstall the app and reset the camera. I’ll give that a go tomorrow.
Thanks for looking at it on your end.
Yeah I’d say first clear the cache in the app and in your OS, reboot, see if that helps. If not uninstall/reinstall. If still no luck it may be some glitch with the resolution of your phone (which I’m guessing is probably higher than mine) - you can report it in the release thread for the latest app and see if they’re aware (usually they post a thread in the “Wyze News” forum for app and firmware updates.
To confirm, are you running release or beta app? I’m on release, so if it is an issue with beta, I wouldn’t see that (and definitely good to report it in the beta thread so it gets fixed). The reason I ask is mine last updated on May 5th and there are no updates available.
I’m on 3.13.0 (784) and all cams have latest release/non-beta firmware.
I have an issue with pip in that it will open. I can resize it but I can no longer move it around the screen. This happened maybe 3 weeks ago. Then one day I could move the pip around. But not since in landscape or portrait mode. I’m running app version 3.14.814. I do not know if this started with that version or not. I think it did start at the same time that the green slide bar on the original picture shows when you expand the picture..
Please help us WYZE