I can’t admit something that I do not even know. What I do know is contrary to what is being said the v1’s not working was not intentional, There was a problem in the firmware which was fixed. That helped many people but not all. They have not located another issue yet.
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how can i fix my v1, can i mail it to you, and you send it back and its fixed???
V1 not intentional = doubt, A brick firmware was added, and screwed the cameras. I had to force update the camera with a prior firmware from a mirror site(not wyze’s). after the cam came back online it never worked like it should again. The cam does broadcast, cause the app still see’s it, 7 seconds like it use to be = nope, notifications = nope, event time=nope. if u pay = yes. i can wave my hand infront of my v1 and it takes a picture, do i see it = no
and as the famous @WyzeJasonJ said “I can’t admit something that I do not even know” = he doesn’t know.
WyzeJasonJ I appreciate all you have done, but I have to say bs to this post. The problem is known and easily fixed. Cam plus lite has a bug in which a camera can be assigned to cam plus lite yet not function properly - no notifications, no recorded motion… The reported solution is to assign the camera to a paid cam plus wait a bit then assign it back to cam plus lite. This is necessary because Wyze offers no way to remove a camera from cam plus lite, and without that it cannot refresh its server side settings and stays screwed up. You can’t delete it and add it back, can’t assign it to a new account nothing that should work does.
But there is no money in fixing this, actually there is cost in the server/storage side. Wyze who wants to eliminate cam plus lite and only have paid subscriptions is applying it’s tried and proven policy of ignoring problems.
After, is it 1 or 2 years, for you to say you haven’t heard anything yet is ridiculous. At one time I believed the problem was simply wyze’s incompetence, and although that plays a part as time has gone on it appears to be a corporate decision to ignore, not address, and most definitely not fix this.
Well, @beemgee, personally I don’t think that @WyzeJasonJ is spending his time dreaming up new and inventive ways to lie to us.
It does sound to me like they’ve run up against a brick wall and can’t come up with a fix that will fit in the available memory space, is that anywhere close to being correct, @WyzeJasonJ?
I’m hoping that at some point you guys will be willing to give them the benefit of the doubt and back off on the attacks. Otherwise @WyzeJasonJ may decide he doesn’t need the aggravation and just walk away. That would be a loss for all of us.
Call me naive if you want, but that’s my story and I’m stickin’ to it.
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@WyzeJasonJ, I believe you’ve had a few offers from people whose V1s still aren’t working to send you their units and have you determine why they aren’t working, and apply the fix to everyone else.
If you haven’t done this already, maybe that would be a workable approach.
We don’t hear from V1 owners whose units are working just fine. Surely there must be some. If there are any, please post a note here with the model and firmware version. Maybe that will help.
Apologies if this has already been done. I started off trying to read every message in this thread (586 so far) but had to give up on that.
You are welcome to your opinion and Wyze thrives because of it. But what part of it’s not the camera firmware, since some v1s (even one of mine) with the identical firmware work fine do you not believe.
And WyzeJasonJ is an employee of Wyze whose job it is to interface here, discord and other Wyze forums.
Only of my v1s works and it is identical to all the others
The only thing different about that unit is that it wasn’t deleted from my account and re-added when the original bricking problem (which took Wyze 6 months to fix after users discovered the fix) occured after a power cycle.
Yeah mine work fine. I had issues at one point but flashed the 3.9.4.35 firmware and they’re back up and running with no problems. I’ve posted the details in this thread earlier, but in short the trick was to rename the firmware file literally as per instructions as it’s case sensitive.
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All of mine are on 3.9.4.35. it’s not a firmware problem, it’s a Wyze server problem. Originally it was the firmware but once that was fixed many users fell into a blackhole of cam plus lite assigned but not working. For me all the v1s that has been deleted from my account and re-added during the firmware problem never worked with cam plus lite again and Wyze couldn’t give a damn.
So, the problem is cam plus lite vs cam plus?
Oh yeah I gave up on cam plus lite - didn’t work…
Yes this is a cam plus lite problem and that is why Wyze doesn’t care. With a paid cam plus you can always remove the camera from the subscription and re-add it effectively resetting it. You cannot do this with cam plus lite. Even leaving cam plus lite for the entire account does not help, Wyze remembers and restores the problem once you re-join.
Right now this mostly effects v1 cameras but I’m sure Wyze will eventually get to the v2 and V3.
@WyzeJasonJ how do you still come here occasionally and imply that Wyze will live up to their word and fix cam plus lite. I do notice your tone has changed and you no longer say I’ll check on progress. Gwendolyn has basically just said in the discord forum what we all know that Wyze desperately wants to get rid of cam plus lite, and the promises and commitments we made when we were just starting out - we don’t make enough money from that so we don’t care.
Wyze reps love the discord forum and post/reply there all the time because it’s 99% fanboys. Reddit gets almost no reps because people talk about their real problems with Wyze.This forum is somewhere in the middle.
And to note: the great app rewrite which was going to fix so many problems, and has gone on for years, is being abandoned. Because it’ too hard, and Wyze has had to admit they are incapable of doing it. Well they don’t actually straight out admit to anything negative (thats the Wyze way).
Is this a little harsh, yes, but after 2 years of bs I think it’s well deserved.
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Probably because I still have hope, I was a user and moderator before being hired and I still try to advocate for the users. I do still check on process even if I do not always say it or report back. I will not let them forget, at some point I figure they will fix it or actually say no, as of yet I have not been told no. I have not heard anything about getting rid of Cam Plus Lite, I do know it is not carrying over to new cameras, so in essence that does slowly get rid of it.
I am on Discord off and on but I do not do a lot of talking there, I am also WyzeCam on Reddit, I took that over in December. Gwendolyn is on Discord and Facebook.
The app rewrite has not been abandoned but has been pushed back due to a lack of resources, and we are trying to get some things users wanted in the app that we were waiting for the rewrite to achieve. Instead they will get put into this app.
It may be harsh, I won’t say it isn’t deserved, I also assume it is not directed AT me but more at Wyze as a company. As a volunteer Maven and Mod I never tried to silence users who were critical to Wyze because there are times it is deserved, I will not change just because they hired me, if something is deserved it needs to be said.
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It was not meant at you personally, no other maven/employee has been as helpful as you (and puts up with more). I understand you have no power to get anything done. It just amazes me that Wyze has become so removed from its original adopters and all the promises have just been kicked to the side, along with all the bugs that never get fixed. And a new products like an automatic toilet flusher that cost $.25 per flush do not seem unreasonable for the new wyze. But when you treat the people who help create the company in the beginning and trusted you, like crap it will come back, you are starting to see it in blogs and forums, but i’m sure no one at wyze cares while they are making more profit.
I’ll trade you an exact quote for a recent clip of Dave calling the v1 an ‘antique.’ 
Wyze may have screwed V1 users but now they’ve screwed themselves. A beta release of firmware for the V3 dropped the cool down period for cam plus lite so the camera will continually send 12 second clips as long as motion continues. If you can control the notifications that would give you full motion cloud recording for free. Karma I guess. It took a week for them to fix it, and some users are saying they won’t update.
It will certainly be beneficial for the few people who have that beta firmware and who have proper detection zones and sensitivity set up in a lower-traffic area, but I don’t think there will be very many who want that firmware. The feedback I have seen suggests that most users who experienced this were begging for the new firmware fix because it is overwhelming to get notifications for the exact same thing every 12 seconds.
Cool-down times can be a good sanity saver, but it would be preferable to have more flexibility somewhere between 12 seconds and 5 minutes. I have devices from other companies that allow more customization of the cooldown period (as do the Wyze Outdoor Cameras), and I like that. Having a cooldown time is preferable, though I don’t like it to be 5 minutes long.
Also, since it is a Beta firmware, nobody will be able to flash to it, and it is possible that at some point Wyze could push a forced Firmware update through to cameras on the older beta firmware. That’s pretty rare, but is certainly possible. Other companies do that a lot more than Wyze (I’ve had other companies do this to me before), but I believe Wyze also has the capability to do so.
While this will only benefit an extremely small number of people, it will be cool if Wyze continues to allow those who want to keep it to do so.
I still have that firmware on some of my cams, mostly to play around with, but I can definitely see why so many others have said it isn’t worth it. 12-second bombardments, especially from multiple cameras, can get overwhelming fast.