Thanks for the reply. No problem checking again… Yup its set correctly on both cameras… No events recorded in 24 hours of owning this. No reply from support either on the Wyze side since last night.
I have my notifications on and set correct on iOS 13 for Wyze
I have all motion and sound checked with no schedule set
I have no automation engaged that will prevent notifications
So frustrating. I really want to keep this setup.
I don’t know if this has been suggested yet or not. I guess it is worth trying if you haven’t already done so. Sign out of the Wyze app and sign back in. I have seen other cases where this actually did help and everything started working.
Did that and…
deleting the app reinstalling after a phone restart.
Just feels like a lot of calories burnt for something that is very important for a security cam.
Sorry to hear that. I guess we are all out of suggestions for this odd behavior. That said, I know it has been a very frustrating experience for you, and I hope the Wyze support team can get this resolved for you.
After reading every single comment in this thread dating back to Nov. 18 and trying each and every recommendation, there’s one that worked for me (though it didn’t appear to get much attention). Here goes:
In the camera main screen select the gear icon, then Event Recording, making sure “all day” is selected, and toggle sound and motion on.
Then, under Schedules and Automation, I made two “Rules.” The first is when the camera detects sound to turn on notifications. The second is the same but for motion.
And then obviously ensuring all notification settings are on.
The key for me was the nuance in HOW Wyze settings are written. For example, in the app notification settings it states “notify me when an event is recorded.” AN EVENT. So, if events aren’t set to record (per my first part), you aren’t likely to get the notification.
Final comment, notifications only come in after the recording is complete (12 seconds).
Hope this helps!
I am in the same boat, everything works great, it records, it senses, and does everything it had been doing for a month, but now no notifications. I have done everything listed probably twice. My question is, has anyone replaced the camera and bridge and is now receiving notifications? I don’t want to replace everything and then be no difference. Does anyone know if this is software or hardware related?
If you are on iOS, please see this thread.
same for me on android
Are you sure you didn’t accidentally tap the bell icon, top right of the home screen in the app? There should not be a slash through it.
Here’s a summary of where notifications are controlled:
Per camera in the cameras Settings > Notifications > Send Notifications. This can be controlled by the camera owner or shared user and will affect both. This does affect Smoke/CO Alarm push notifications.
Globally on an account basis by tapping the bell icon on the top right of the home screen, or using the switch in Account > Notifications. This affects only the owners or shared users login account on all devices they have logged in to the Wyze app.
In the phone’s OS settings, which can enable or disable all notifications from any particular app. This applies to only that particular phone/tablet. (Note: this is not possible in some versions of Android.)
You can think of the three notification control options as three concentric rings or gates. If the inner gate (level-1, per camera) is closed, no notifications get beyond that level. If the gate is open, then the notification can attempt to get past the next level (level-2, account), etc.
So last night after spending the day updating everything, reinstalling app (3x), resetting cameras, resetting iPhone, and NOTHING… A few hours later I started receiving notifications, and now it appears to be working correctly.
Per this notice iOS Push Notification Service Outage 10/29/19, there was an issue that has now been resolved.
I have 2 cams. And still to this day I’m not getting push notifications. I have contacted you . One person stated I have to leave app. open and the other said I didn’t. Both push notifications is turned on. Downloaded it to two different phones and it is the same. If I leave the app. open it drains my battery quick. Please help.
Hello @unclemarko67 and welcome to the community. I am sorry to hear you are having issues.
I can verify the app does not need to be open to receive notifications. That is not the issue. While I do not know what the issue is I can try to help. You say you have contacted someone, do you have a support ticket number. If so I can try to get someone to see where it is at on that side. As far as me helping can you let me know what app version and firmware version you are using?
Don’t know if my support # it was awhile ago. The getting back to me takes so long. When I try to call all I get is voicemail. So I have learned to live with it till today. But both my Cams are up to date Firmware version:4.9.4.169. And my app. version is 2.5.36
Ok, I may go over stuff you have already checked but it just helps me to know. I also don’t use iOS so I may tag some other @Mavens since I know some use iOS, and we will see if we can help. Are you getting event videos but you aren’t getting push notifications to your phone, is that correct?
If you received a support ticket number it will be in your email reply from the Wyze support team. Maybe you can go back and take a look. 
Make sure these notifications settings are turned on.
They are both on. And notifications for my phone is on also.
Mark
As Loki said, Be sure that notifications on your app are on also - no slash thru the bell. If you have done the above they should be but it’s easy to hit the little screen icon by mistake. Says one who has done that himself!
Yes . Everything is turned on. And still no push notifications. Like I stated I tried on two different phones also same thing Thank you everyone who chimed in. But back to step one. Time to try another brand. No sense having cams that don’t work correctly . I have come to this end.
Mark
