Notifications Bulb Cam Detection

Cameras
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Thanks for checking on that stuff. Did you happen to try the last four steps I mentioned?

I think that’s the expected behavior if you have the Other Motion box checked in the NOTIFY column on the Customize Detections screen. If you have that enabled/checked, then do you see any notifications or events tagged with the Smart Detection labels (i.e., “Person”, “Vehicle”, etc.) at all, or are they all labeled as “Complete Motion Detected”? I think what you’re describing is that the notifications and events have the correct labels when you do get them, but the only way you’re getting them is in a situation where you also get some “Complete Motion Detected” notifications thrown in for generic motion, as well. Is that correct?

If that’s the case, then I wonder if this is an iOS-only thing or if this is a problem with just this camera and its app plugin or if this is a new problem with more recent versions of the app. (I tend to wait on updating the Wyze app, so I’m currently two updates behind.) You could try updating to the most current iOS app version (3.6.5.5) to see if that fixes it. I imagine Support would suggest that if you opened a ticket. If you do that and the issue persists, then I’d probably do a couple of other things:

  1. Submit a log from the app after reproducing the issue, then open a ticket with Support and refer to the Log ID that you generated in order to get this on their radar.
  2. Reply to the announcement topic for the 3.6.5 app with a note about the potential bug. Include the Log ID and a link to this topic when you do.

If I’ve misunderstood or incorrectly characterized the problem, then please let me know. Again, I think I’d do the app update as a next step and then report this as I described if the app update doesn’t fix it for you. At this point, I’m wondering if they introduced a bug in the 3.6 app and if that’s what you’re seeing. The 3.6.5 release came pretty quickly after 3.6 (quicker than usual, I think), so I’m curious if what you’re describing is a bug in that version of the app that you’re using now.