# Notification time vs Actual off -16hr/ +8 hrs? **URL:** \ **Category:** Cameras\ **Tags:** cam-v3, android\ **Created:** [November 19, 2024, 9:10am UTC](https://forums.wyze.com/t/notification-time-vs-actual-off-16hr-8-hrs/316130 "2024-11-19T09:10:10Z")\ **Posts on this page:** 6\ **Page:** 2
**Author:** ![dave27](https://avatars.discourse-cdn.com/v4/letter/d/e274bd/32.png) [@dave27](https://forums.wyze.com/u/dave27)\ **Post date:** [November 20, 2024, 7:20am UTC](https://forums.wyze.com/t/notification-time-vs-actual-off-16hr-8-hrs/316130/21 "2024-11-20T07:20:16Z")
I have 4xOG, 1xOG-T, and 2x Panv3. Notifications completely stopped on all of them. Not a single Wyze notification on my phone all day. In fact after uninstalling and reinstalling the app as a troubleshooting measure around 6PM or so, I can’t even go in and set the sound I want, since it hasn’t sent a notification yet (which creates the place you can customize the sound in Android). There was no app update or firmware update during that time. Looks like someone else (and a couple people they know) with v3s are seeing the same. May be the specific server that some people are assigned to. Actually maybe it is only affecting non-subscribers, since the event upload and notification logic is a bit different there I’d assume. ---
**Author:** ![carverofchoice](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/carverofchoice/32/107068_2.png) [@carverofchoice](https://forums.wyze.com/u/carverofchoice)\ **Post date:** [November 20, 2024, 7:57am UTC](https://forums.wyze.com/t/notification-time-vs-actual-off-16hr-8-hrs/316130/22 "2024-11-20T07:57:52Z")
I just tagged you in this thread about the issue: > [@Wyze app not sending event notifications](https://forums.wyze.com/t/wyze-app-not-sending-event-notifications/316213/5): > > @dave27 from @afacademydad 's response, it seems to me that this notification issue might actually be related to the 3.2.5 app settings issues. Maybe that app version turned off notifications even though the toggled showed them as on. We might have to wait until the Android hotfix is available to know for sure though, but it seems that toggling the settings off and then back on got it to restore functionality again. If that’s the case then the 3.2.5 app had some more bugs than we realized, but i… Keep me updated on that. If that doesn’t resolve it for you, I will definitely pass it on for you. 👍 It just looks like at least someone with the issue got it to resolve. I wonder if the notification settings got turned off for non subscribers on the previous app version somehow. That might explain why it still works for me and I don’t see the issue and why someone installing the new app got it to be fixed by toggling the settings off and back on once they updated. ---
**Author:** ![fruitwerks](https://avatars.discourse-cdn.com/v4/letter/f/9e8a1a/32.png) [@fruitwerks](https://forums.wyze.com/u/fruitwerks)\ **Post date:** [November 20, 2024, 6:48pm UTC](https://forums.wyze.com/t/notification-time-vs-actual-off-16hr-8-hrs/316130/23 "2024-11-20T18:48:03Z")
Confirmed. No more changes or hacks on our end since yesterday, and it has not been a problem today. Thanks everyone. Dave must have another issue altogether. I’d start with wiping the app permissions/cache/data, uninstalling and starting fresh. I’m assuming this process for Android, didn’t catch what platform he is on though. Good luck. ---
**Author:** ![dave27](https://avatars.discourse-cdn.com/v4/letter/d/e274bd/32.png) [@dave27](https://forums.wyze.com/u/dave27)\ **Post date:** [November 20, 2024, 9:42pm UTC](https://forums.wyze.com/t/notification-time-vs-actual-off-16hr-8-hrs/316130/24 "2024-11-20T21:42:11Z")
> [@fruitwerks](#): > > Dave must have another issue altogether. I’d start with wiping the app permissions/cache/data, uninstalling and starting fresh. I’m assuming this process for Android, didn’t catch what platform he is on though. Good luck. Yeah I had already done all that. Started working again today with no changes. ---
**Author:** ![dave27](https://avatars.discourse-cdn.com/v4/letter/d/e274bd/32.png) [@dave27](https://forums.wyze.com/u/dave27)\ **Post date:** [November 20, 2024, 9:43pm UTC](https://forums.wyze.com/t/notification-time-vs-actual-off-16hr-8-hrs/316130/25 "2024-11-20T21:43:04Z")
I had toggled notifications off and back on which didn’t help, but they started working again today on their own. This was also impacting an old phone with the 2.5 app so doesn’t seem to be related to app version at all. ---
**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\ **Post date:** [February 18, 2025, 9:43pm UTC](https://forums.wyze.com/t/notification-time-vs-actual-off-16hr-8-hrs/316130/26 "2025-02-18T21:43:54Z")
Closed on February 18, 2025, 9:43pm UTC This topic was automatically closed 90 days after the last reply. New replies are no longer allowed. [Previous page](https://forums.wyze.com/t/notification-time-vs-actual-off-16hr-8-hrs/316130.md?page=1)