Not able to ACCESS my Wyze APP

Am able to access my Wyze app and cameras with my Cell phone but not my windows 10 computer…
I have a tp-Link Archer CR500 dual modem and router. I’m a newbee however I did discover when my Firewall is set to Low I can access my Wyze app and Wyze cameras.
What modem/router settings do I need to add or remove?
Thanks in advance— Rick

Sorry for the late reply. You cannot access Wyze Cams on a PC, but you can vote for that here: View On PC/Browser (Windows / Mac / Chromebook). Be sure to click the VOTE button at the top.

For specific help with your router situation, here are the Troubleshooting Guides. You can also run through the troubleshooting flow chart by clicking “Begin Troubleshooting” at the top of this page.

Keep in mind that this forum is primarily a user to user community. If you don’t get a helpful reply here, please file a Support Request. Depending on the nature of the problem, rather than use the website link, it is helpful to submit an App Log and/or a Firmware Log.