# No sound on downloaded clips

**URL:** <https://forums.wyze.com/t/no-sound-on-downloaded-clips/123954>\
**Category:** Cameras\
**Created:** [September 20, 2020, 7:06pm UTC](https://forums.wyze.com/t/no-sound-on-downloaded-clips/123954 "2020-09-20T19:06:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![johncbovard](https://avatars.discourse-cdn.com/v4/letter/j/e0b2c6/32.png) [@johncbovard](https://forums.wyze.com/u/johncbovard)\
**Post date:** [September 20, 2020, 7:06pm UTC](https://forums.wyze.com/t/no-sound-on-downloaded-clips/123954/1 "2020-09-20T19:06:22Z")

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When I download a clip from a device’s SD card to my iPhone 11 Pro Max, everything works fine. However, when I email a clip to myself on the PC, the sound is lost.

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**Author:** ![Omgitstony](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/omgitstony/32/7449_2.png) [@Omgitstony](https://forums.wyze.com/u/Omgitstony)\
**Post date:** [September 20, 2020, 7:51pm UTC](https://forums.wyze.com/t/no-sound-on-downloaded-clips/123954/2 "2020-09-20T19:51:11Z")

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Try using vlc player. The program you are using might be missing an audio codec.