# No person detection **URL:** \ **Category:** Wyze AI\ **Tags:** not-platform-specific\ **Created:** [December 30, 2019, 10:39pm UTC](https://forums.wyze.com/t/no-person-detection/80417 "2019-12-30T22:39:28Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![twentw](https://avatars.discourse-cdn.com/v4/letter/t/e0b2c6/32.png) [@twentw](https://forums.wyze.com/u/twentw)\ **Post date:** [December 30, 2019, 10:39pm UTC](https://forums.wyze.com/t/no-person-detection/80417/1 "2019-12-30T22:39:28Z")
One of my 3 cameras is not detecting persons. It detects motion fine. I can stand right in front of the camera and it won’t realized a person is there. My other 2 cameras work Ok. Any ideas what’s wrong? Is this possibly a hardware issue or just software? Related: Anyone know when Wyze will be turning off person detection? If you don’t update your firmware/software, will you still be able to use the feature? ---
**Author:** ![andrew\_nyr](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/andrew_nyr/32/2736_2.png) [@andrew\_nyr](https://forums.wyze.com/u/andrew_nyr)\ **Post date:** [December 30, 2019, 11:05pm UTC](https://forums.wyze.com/t/no-person-detection/80417/2 "2019-12-30T23:05:17Z")
Because it is a service that can be disabled I believe even if you don’t update your firmware it can still be disabled by Wyze. > [@An update regarding Person Detection](https://forums.wyze.com/t/an-update-regarding-person-detection/73107): > > Mod Note: This topic has been closed because it is no longer current. You can read the updated information in this link: Hello, We have an important update for you regarding one of our most recent Wyze Cam features, Person Detection. In a nutshell: Person Detection will be temporarily removed from Wyze Cam beginning with a new firmware release planned for mid-January 2020, due to the unexpected termination of our agreement with our AI provider. We are preparing to roll out our own in-house… ---
**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\ **Post date:** [December 31, 2019, 12:09am UTC](https://forums.wyze.com/t/no-person-detection/80417/3 "2019-12-31T00:09:42Z")
This is only my guess but when they have to remove the part from their server, even if you phone sends up a person detection it will just send it back as motion. So the part in the firmware will work but it will break in the cloud. That is my guess anyway.