# No event recording shared account

**URL:** <https://forums.wyze.com/t/no-event-recording-shared-account/160141>\
**Category:** Cameras\
**Tags:** troubleshooting, support, important, not-platform-specific\
**Created:** [January 31, 2021, 3:07pm UTC](https://forums.wyze.com/t/no-event-recording-shared-account/160141 "2021-01-31T15:07:51Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![marcuskenji](https://avatars.discourse-cdn.com/v4/letter/m/58956e/32.png) [@marcuskenji](https://forums.wyze.com/u/marcuskenji)\
**Post date:** [January 31, 2021, 3:07pm UTC](https://forums.wyze.com/t/no-event-recording-shared-account/160141/1 "2021-01-31T15:07:51Z")

</div>

Hi there, since a few days im having issues viewing the event recordings on my shared account. The event section now always shows up empty on the shared/second account, while the recording is active. On the primary account i can see the recordings but via de shared account nothing can be seen.  
I have restarted the app, restarted the tablet (android), cleared cache. Still same issue.  
Can someone help pls?