No devices listed in firmware update

When I go into Account and click firmware update, I get a message that “There are no devices linked to this account”. This is a recent development. It used to show each camera, what firmware version and if an update was needed.

I have 21 cameras working and Cam +.

Any ideas on how to fix this?

What kind of phone, what phone software version, and what Wyze app version? And no, “the latest” is not an acceptable answer.


Also, are you the owner of these devices, or are they shared to you? I think only the owner account can update

1 Like

Samsung S22 Ultra
Android 13

Wyze V2.42.5(294)

The account is mine.

Have you tried relinking your app to your account?

Clear the cache, sign out, force close in OS, restart phone, open app, sign in, test.

Tried that. Also Uninstaller and reinstalled the app.

Did this issue start with the recent update to the Wyze App?

Have you tried an uninstall and a reversion to an older version?