No audio on playback

I never hear any audio, even when the speaker icon is on.


Have you turned the “Record Sound” option on for that particular camera?


Thanks for the response.

Yes. I checked advanced options and it was on.

Someone had posted to turn off night mode. I did, but still no luck.

Any further suggestions much appreciated!


Place a radio or Other device capable of playing music at a conversational level near the camera and see if you can hear that.

If still nothing you might consider contacting support.