New terms and conditions

The Wyze app keeps asking me to agree to new terms and conditions about every hour. Just how often are they changing?

Hello, @Wrecks0…

I just posted below in a different thread with same problem:

I am also having the same issue with the app asking me to accept the terms every single day. How come WYZE is not responding to this issue?

Hello, @maxair32…

This is primarily a user-to-user forum, it’s not always monitored by the Wyze support staff. Also, there haven’t been a lot of people experiencing the agree-to-terms issue (meaning out of the total app users as a whole).

Did you read through my post and make sure you have the most recent app version?

If you have the most recent version of the app, then you could consider to contact support directly. You can Submit-a-Request online or call their phone number (view screen shot below).

Another option is to contact support via the Wyze app. When using this method you can choose to include your app log file, then support will receive pertinent information to further their investigation in order to find a solution.

Good luck.

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Thank you. I will update the app. Thats likely the issue. Thank you for responding.

You’re welcome @maxair32. It was the problem for me, hopefully it works for you as well. No worries… glad I could help.