New Setup - Confused about sharing

Cameras
1

Hello everyone!

I’ve just got my first 2 new wyze cams and I’m very excited and at the same time confused!

I setup the camera on my phone and created 2 shortcuts with classic automation (home after 6 pm/away after 9am).

I’ve then shared the 2 cameras with my wife expecting the shortcuts (setup) to be shared as well. Instead her app doesn’t show any shortcuts.

Now the questions:

  • do I have to create the same shortcuts to her in order to have identical setup (home/away)?
  • If so. What if one of the two devices turns the camera off. Would this turn the camera off for both users?

Thanks. Hope it’s not to silly questions but the documentation is not covering this.

2

Hi. Shortcuts don’t transfer over since it’s profile specific to your logon. You aren’t sharing your logon but the individual cameras.

To answer your second question, I’ll need to know more info on what the shortcuts are actually doing. What are the actions and triggers of the two shortcuts? What gets them activated and what are they supposed to do?

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3

Hi, thanks for your answer.

The 2 shortcuts are:
[Home]
Turn off camera
Turn off notifications
Turn off motion sensor
(automated at 6pm)

[Away]
Turn on camera
Turn on notifications
Turn on motion sensor
(Automated at 9am)

I want this to be synced with my wife’s phone so she gets notified as well as I do and she can eventually execute these manually if she is home on a working day etc.

Hope this makes sense now. Thanks!

4

@SirDom is correct. She would have to use your Wyze account on her phone to see the same shortcuts in the app as you, or you would need to duplicate those shortcuts with her account.

5

It might help to understand how push notification control differs between primary and shared users and between accounts and devices,

There are three places to control push notifications:

  1. Per camera in the cameras Settings > Event Recording > Send Push Notification. This can be controlled by the camera owner or shared user and will affect both.

  2. Globally on an account basis by tapping the bell icon on the top right of the home screen, or using the switch in Account > Notifications. This affects only the owners or shared users login account on all devices they have logged in to the Wyze app.

  3. In the phone’s OS settings, which can enable or disable all notifications from any particular app. This applies to only that particular phone/tablet. (Note: this is not possible in some versions of Android.)

You can think of the three notification control options as three concentric rings or gates. If the inner gate (level-1, per camera) is closed, no notifications get beyond that level. If the gate is open, then the notification can attempt to get past the next level (level-2, account), etc.

This may also help you choose between having your wife as a shared user or having her log into the primary account. It may not be obvious, but two devices can be logged into the same primary account and changes made on one will be reflected on the other.

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6

Thank you for your kind answers. It’s clear to me how it works now and I believe we should be both logged in with the same account to have it synced.

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