# New? Camera purchased

**URL:** <https://forums.wyze.com/t/new-camera-purchased/337887>\
**Category:** Cameras\
**Tags:** android, floodlight-pro\
**Created:** [October 9, 2025, 1:50am UTC](https://forums.wyze.com/t/new-camera-purchased/337887 "2025-10-09T01:50:43Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![g.hills](https://avatars.discourse-cdn.com/v4/letter/g/ee7513/32.png) [@g.hills](https://forums.wyze.com/u/g.hills)\
**Post date:** [October 9, 2025, 1:50am UTC](https://forums.wyze.com/t/new-camera-purchased/337887/1 "2025-10-09T01:50:43Z")

</div>

Ordered, received, ‘new’ camera. On box noted as “renewed.”. Not new, repaired, verified. What gives.

 ![PXL_20251008_203218321.MP](https://us1.discourse-cdn.com/wyze/original/3X/8/d/8d4c9de2bf5baf23cafa88209d845e6bc94cb969.jpeg)

---

<div class="post-metadata">

**Author:** ![spamoni](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/spamoni/32/34695_2.png) [@spamoni](https://forums.wyze.com/u/spamoni)\
**Post date:** [October 9, 2025, 1:54am UTC](https://forums.wyze.com/t/new-camera-purchased/337887/2 "2025-10-09T01:54:47Z")

</div>

Take a look at your order. At times, Wyze provides refurbished products at a reduced price.

---

<div class="post-metadata">

**Author:** ![p2788deal](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/p2788deal/32/117361_2.png) [@p2788deal](https://forums.wyze.com/u/p2788deal)\
**Post date:** [October 9, 2025, 3:05am UTC](https://forums.wyze.com/t/new-camera-purchased/337887/3 "2025-10-09T03:05:12Z")

</div>

This happened to me, too. I ordered and paid for a new solar panel. What was delivered was, obviously, a return; the carton was torn, and the inside packaging was missing.

Was too lazy to return since it was still functional. I chalked it up to bad apples at the shipping dept.

---

<div class="post-metadata">

**Author:** ![system](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/system/32/1_2.png) [@system](https://forums.wyze.com/u/system)\
**Post date:** [January 7, 2026, 3:05am UTC](https://forums.wyze.com/t/new-camera-purchased/337887/4 "2026-01-07T03:05:43Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.