I’m having the exact same issues with the new app (v1.4). On the newest firmware with the 1.3.x app version, things were fine. However, the new app seems to have introduced a good bit of connectivity issues.
I noticed the same thing as well, but while that may fix things for a little while, eventually the connectivity issues pop back up. They must have made some serious code changes going from 1.3.x to 1.4.
OK, I just got an alert ,I go to view playback and there are no green sections Showing up for any alerts ,(It has done this quite a few times )Restart app Same thing ,I go to recent apps ,Close the app ,restart app ,everything is working great now
Installing and reinstalling the app did not fix it ,again no green sections on the timeline ,Then It went into authenticating And Camera not connected,I go to recent apps close it Open app back up and everything works fine