# Never recieved order or credit

**URL:** <https://forums.wyze.com/t/never-recieved-order-or-credit/170824>\
**Category:** Cameras\
**Tags:** iphone-ipad\
**Created:** [March 28, 2021, 7:29pm UTC](https://forums.wyze.com/t/never-recieved-order-or-credit/170824 "2021-03-28T19:29:43Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![nobie](https://avatars.discourse-cdn.com/v4/letter/n/85e7bf/32.png) [@nobie](https://forums.wyze.com/u/nobie)\
**Post date:** [March 28, 2021, 7:29pm UTC](https://forums.wyze.com/t/never-recieved-order-or-credit/170824/1 "2021-03-28T19:29:43Z")

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# ORDER # 005317721

I have never received my order neither a credit after six month. It was returned by FEDEX to Wyze.

good products, terrible customer service

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<div class="post-metadata">

**Author:** ![Antonius](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/antonius/32/106761_2.png) [@Antonius](https://forums.wyze.com/u/Antonius)\
**Post date:** [March 28, 2021, 9:04pm UTC](https://forums.wyze.com/t/never-recieved-order-or-credit/170824/2 "2021-03-28T21:04:13Z")

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Why did Fed EX return it, did you move? I would call WYZE support at 1-844-999-3226 after 5:00 AM Pacific time during the week after 8:00 Am Saturday and ask them what’s up?