The Wyze Gremlins in Server room did it again.
You need to submit lots of logs and post it in Fux it Friday.
The Wyze Gremlins in Server room did it again.
You need to submit lots of logs and post it in Fux it Friday.
This morning I re-evaluated my cameras that were not connecting in Alexa & getting the “having trouble reaching null” message to Alexa & noticed a pattern. It was only my Cam V3’s that weren’t connecting. Yesterday I recieved 2 new V3 cameras, so after activating 1 of them, I decided to update the firmware on it. Used it instead of 1 I already had as always feared of updates breaking cameras. I had to upgrade from 4.36.3.18 to 4.36.3.19 (as you can’t skip this update), & then updated to the current ver 4.36.9.139. Each step I made sure the camera was still working (giving time for the camera to finish rebooting), & after ea camera updated to the current version, I checked on my Alexa show that that camera showed up. Now all my cameras are working\showing in Alexa. All my V2 & Pans were already connecting, so not sure I’ll update those, always feared of bricking & those are no longer under warranty.
Now I just have to figure out how to get back the 1 V3 camera that I had deleted from Alexa back as doing a “discover my devices” doesn’t show it.
Hope this info helps someone.
Try renaming it in the Wyze app, to a temp name. (The one missing from Alexa. ) I’d give it a name starting with a number or A-C, so its easy to recognize in a different place in the list of Device in Alexa app. Then, if it doesn’t show up immediately give it a couple of hours.
Has worked for me.
Thanks for responding Sam Bam. I had tried that as well to no avail. Last nite b4 I went to sleep, I was scrolling thru All Devices under device settings & to my sprise, I saw in the list of devices “office” & there was a green dot next to it. So I immediately tapped on it (feared it would disappear if I didn’t act fast lol) & the screen popped into Office Settings. So I told Alexa to show that camera, & she said OK & immediately displayed the camera. Now all cameras are showing & communicating properly with Alexa & she’s announcing person detection notifications.
BTW, I did update ALL of my Wyze Cams last nite, checking that each 1 worked b4 doing the next, & thankfully had no problems.
Its called Magic