I will agree that this feature is taking a lot longer than I would like.
It has become particularly important since we now have devices that require us to have separate accounts from others in our household (scale, watch, band, etc require me to have separate accounts from my wife/daughter(s)).
Then when we add the new 2 Factor Authentication protocols into the mix, having separate accounts and different permissions is becoming a lot more critical for most users. It is less convenient for my wife to switch to my account to view the SD card footage now, and I don’t want my daughter having that access in the first place, so different permissions are certainly very important for me.
I recently asked the Wyze VP of Product about doing an app overhaul (let alone all the other things we are waiting on) and he responded to me:
You are completely right–this is overdue. We’re currently hiring a ton of folks and you’ll see that app designers/engineers are on this list. We’ll do the redesign when we get enough headcount to take on such a massive project.
The VP of Product also confirmed that Wyze does review the Wishlist and Roadmap weekly, so these kinds of discussions and people voting on them are important, and I do know that Jason passes on feedback to the specific teams all the time and following up with people here and on Discord. That is one thing I can definitely vouch for.
So the VP indicated they are hiring new software engineers and I verified that too. I’ve seen new job posts opening and that has been a big plus, so I do believe Wyze is actually making verifiable good efforts now toward improving the app.
And yes, I have been following along with what they are hiring for throughout the year. I also asked some of the other Wyze teams about these things. From everything I have heard and seen, it seems to me that a lot of their projects got deprioritized in 2020 and 2021, especially due to resources and staffing shortages, but they are now trying to pick back up where they left off and are really actively hiring a bunch of people to implement a bunch of things we have been asking for/need. I have been happy to see that Wyze has recently been trying to hire more and more mobile software engineers as of late:
I also actively follow up on the roadmap.
I will keep bringing these things up in the AMA’s and following up on stuff. I do believe they really are working on stuff again, and I don’t take that on blind faith or hope, but on demonstrable evidence from their hiring positions (I even tried to convince my brothers to go apply to some of those positions). Hopefully their new hires will be able to help Wyze get back to accomplishing more of this stuff that has been on the Roadmap for a while. I think this one is particularly important now with everything needing separate accounts from 2FA and individual-taylored products.
One thing we all agree on (including Wyze’s own VP) is that some of these app updates are long overdue. I am glad they have at least taken verifiable steps over the summer to start hiring a bunch more mobile app developers to help with all this. I’m sure some of it will be a huge long term project (like redoing the whole app from scratch), but hopefully they will make some of these things a priority sooner than that in the meantime.