# Multiple Scales on 1 account **URL:** \ **Category:** Wishes Granted\ **Tags:** wish-granted, scale\ **Created:** [April 24, 2020, 6:32pm UTC](https://forums.wyze.com/t/multiple-scales-on-1-account/98810 "2020-04-24T18:32:58Z")\ **Posts on this page:** 17\ **Page:** 2
**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\ **Post date:** [September 10, 2020, 3:23am UTC](https://forums.wyze.com/t/multiple-scales-on-1-account/98810/21 "2020-09-10T03:23:47Z")
They did, and it has worked for me ---
**Author:** ![UserCustomerGwen](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/usercustomergwen/32/75644_2.png) [@UserCustomerGwen](https://forums.wyze.com/u/UserCustomerGwen)\ **Post date:** [September 10, 2020, 4:06am UTC](https://forums.wyze.com/t/multiple-scales-on-1-account/98810/22 "2020-09-10T04:06:28Z")
You two are on it! Thanks! šŸ˜ƒ ---
**Author:** ![Bowgy4](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/bowgy4/32/19446_2.png) [@Bowgy4](https://forums.wyze.com/u/Bowgy4)\ **Post date:** [September 10, 2020, 8:30pm UTC](https://forums.wyze.com/t/multiple-scales-on-1-account/98810/23 "2020-09-10T20:30:31Z")
Woohoo! Thank you! Worked like a charm. ---
**Author:** ![Ramrod](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@Ramrod](https://forums.wyze.com/u/Ramrod)\ **Post date:** [September 12, 2020, 8:18pm UTC](https://forums.wyze.com/t/multiple-scales-on-1-account/98810/24 "2020-09-12T20:18:47Z")
Soā€¦ how do we get ours to work? My app doesnā€™t update by itself to add another scale yet Thanks Dave ![2916ED562D5D4DAB8F61E6FD859C0D80.png](https://us1.discourse-cdn.com/wyze/original/2X/7/7159a975d714a6caee787759490140daf4d4fda6.png) ---
**Author:** ![StopICU33](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/stopicu33/32/121370_2.png) [@StopICU33](https://forums.wyze.com/u/StopICU33)\ **Post date:** [September 12, 2020, 8:59pm UTC](https://forums.wyze.com/t/multiple-scales-on-1-account/98810/25 "2020-09-12T20:59:32Z")
@Ramrod For Android users, go to the Google Play Store and search for Wyze Labs. Tap on it and update the current Wyze app if available. ---
**Author:** ![Ramrod](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@Ramrod](https://forums.wyze.com/u/Ramrod)\ **Post date:** [September 12, 2020, 10:03pm UTC](https://forums.wyze.com/t/multiple-scales-on-1-account/98810/26 "2020-09-12T22:03:29Z")
I tried that but nothing shows update, all my firmware updates are for camera only and all current ā˜¹ ![2916ED562D5D4DAB8F61E6FD859C0D80.png](https://us1.discourse-cdn.com/wyze/original/2X/7/7159a975d714a6caee787759490140daf4d4fda6.png) ---
**Author:** ![rbruceporter](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/rbruceporter/32/21143_2.png) [@rbruceporter](https://forums.wyze.com/u/rbruceporter)\ **Post date:** [September 13, 2020, 12:10am UTC](https://forums.wyze.com/t/multiple-scales-on-1-account/98810/27 "2020-09-13T00:10:14Z")
Itā€™s not a firmware update, itā€™s an app update. ---
**Author:** ![Ramrod](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@Ramrod](https://forums.wyze.com/u/Ramrod)\ **Post date:** [September 13, 2020, 11:29am UTC](https://forums.wyze.com/t/multiple-scales-on-1-account/98810/28 "2020-09-13T11:29:01Z")
My app shows V-2.12.35 and it doesnā€™t auto update even when I go through play store (android) ![2916ED562D5D4DAB8F61E6FD859C0D80.png](https://us1.discourse-cdn.com/wyze/original/2X/7/7159a975d714a6caee787759490140daf4d4fda6.png) ---
**Author:** ![rbruceporter](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/rbruceporter/32/21143_2.png) [@rbruceporter](https://forums.wyze.com/u/rbruceporter)\ **Post date:** [September 13, 2020, 11:35am UTC](https://forums.wyze.com/t/multiple-scales-on-1-account/98810/29 "2020-09-13T11:35:01Z")
I believe the multiple scale feature is only available in the beta version of the app. I may be incorrect perhaps someone from Wyze can chime in? ---
**Author:** ![WyzeJasonJ](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/wyzejasonj/32/8461_2.png) [@WyzeJasonJ](https://forums.wyze.com/u/WyzeJasonJ)\ **Post date:** [September 13, 2020, 7:33pm UTC](https://forums.wyze.com/t/multiple-scales-on-1-account/98810/30 "2020-09-13T19:33:43Z")
@Ramrod The ability to add multiple scales to one account is in the production app V2.13.118, you are running an old version of the app. If you go into the play store and it is not updating I would delete the app, reboot and then reinstall it from the Play Store. All your devices and settings are stored in the cloud so deleting the app will not affect anything. ---
**Author:** ![rbruceporter](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/rbruceporter/32/21143_2.png) [@rbruceporter](https://forums.wyze.com/u/rbruceporter)\ **Post date:** [September 13, 2020, 7:35pm UTC](https://forums.wyze.com/t/multiple-scales-on-1-account/98810/31 "2020-09-13T19:35:45Z")
As Jason mentioned above you need to update your app. I would do as he mentioned, delete the app, reboot, reinstall the app. ---
**Author:** ![Ramrod](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@Ramrod](https://forums.wyze.com/u/Ramrod)\ **Post date:** [September 14, 2020, 1:18pm UTC](https://forums.wyze.com/t/multiple-scales-on-1-account/98810/32 "2020-09-14T13:18:03Z")
Thank you Jason for that tip about data stored on cloud, I was reluctant to delete as Iā€™ve got several cameras, plugs and bulbs, everything worked greatā€¦. Thanks, Dave ![2916ED562D5D4DAB8F61E6FD859C0D80.png](https://us1.discourse-cdn.com/wyze/original/2X/7/7159a975d714a6caee787759490140daf4d4fda6.png) ---
**Author:** ![Ramrod](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@Ramrod](https://forums.wyze.com/u/Ramrod)\ **Post date:** [October 11, 2020, 1:08pm UTC](https://forums.wyze.com/t/multiple-scales-on-1-account/98810/33 "2020-10-11T13:08:27Z")
Iā€™ve got two scales in different parts of the house, one called Dave scale and the other wife scale and both have their own device name within the Wyze app,ā€¦ why then does wife weight from her scale show up on my scale and vicea versa? my weight certainly doesnā€™t fluctuate by 20 pounds and sheā€™s accusing me of using her scale ā˜¹ both devices are on my 1 account, why do they share data across 2 devices? it makes it tough to see any progress on the graph thanks, Dave ---
**Author:** ![Bowgy4](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/bowgy4/32/19446_2.png) [@Bowgy4](https://forums.wyze.com/u/Bowgy4)\ **Post date:** [October 11, 2020, 7:33pm UTC](https://forums.wyze.com/t/multiple-scales-on-1-account/98810/34 "2020-10-11T19:33:13Z")
If you both only use one scale each, itā€™s best to just have hers on her account and yours on your account. Beyond that, have you shared the scale and she has it on her app? From my understanding, Wyze uses an algorithm to determine which weight information belongs to which account if there are multiple accounts using a scale. If you have everything set up correctly so there are multiple accounts using each scale, then perhaps itā€™s an issue with the algorithm. I havenā€™t seen this issue and my wife and I use the same scale, though unfortunately Iā€™m not only 20 pounds heavier šŸ˜„ ---
**Author:** ![Ramrod](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@Ramrod](https://forums.wyze.com/u/Ramrod)\ **Post date:** [October 12, 2020, 9:28am UTC](https://forums.wyze.com/t/multiple-scales-on-1-account/98810/35 "2020-10-12T09:28:35Z")
The whole concept of having multiple scales was to not have more than one account, I didnā€™t create a ā€œguestā€ login but wanted a 2nd scale in her bath, so with 2 separate devices the data should be isolated to each scale (Iā€™d think) not cross collecting dataā€¦ Wyze wonā€™t let me open another account within the same house anyway, that was my first attempt when I bought the 2nd scale. Iā€™ve got 13 separate devices on my account, now that I can have 2 scales I havenā€™t tried opening a 2nd account again, but thinking that shouldnā€™t be a requirement from what Iā€™ve read. ---
**Author:** ![van\_phelps](https://avatars.discourse-cdn.com/v4/letter/v/a183cd/32.png) [@van\_phelps](https://forums.wyze.com/u/van_phelps)\ **Post date:** [October 19, 2020, 7:31pm UTC](https://forums.wyze.com/t/multiple-scales-on-1-account/98810/36 "2020-10-19T19:31:26Z")
I have 2 scales at different locations and would like the ability to see one timeline with one set of data (trends) regardless of which scale I use on any given day. Right now each scale has itā€™s own data/results so I will see 4 consecutive days on scale 1 and then 3 days on scale 2, etc. Is there any way to have only 1 Wyze Scale icon and the app recognizes the correct scale via Bluetooth creating one set of data? ---
**Author:** ![michellee19](https://avatars.discourse-cdn.com/v4/letter/m/90ced4/32.png) [@michellee19](https://forums.wyze.com/u/michellee19)\ **Post date:** [December 30, 2021, 1:33am UTC](https://forums.wyze.com/t/multiple-scales-on-1-account/98810/37 "2021-12-30T01:33:37Z")
I have a scale and my friend has her own scale. How do we see each others data? [Previous page](https://forums.wyze.com/t/multiple-scales-on-1-account/98810.md?page=1)