Multiple attempts required to delete recordings

Wyze App
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21

Submit a Log

Follow these steps to submit a log.

  1. Please reproduce the issue, if possible.
  2. In the Wyze app, go to Account > Wyze Support > Submit a Log .
  3. Select the affected device or service then select the relevant issue category.
  4. Enter any relevant details or associated support ticket numbers in the Details section. You can also tap the + plus icon to add any relevant pictures or videos.
  5. Make sure the Send log files option is checked to ensure the logs are included.
  6. Tap Submit.
22

I can see what you mentioned now and will work on fixing this on next official release. Sorry for the inconvenience.

4 Likes
23

Looks like Desmond beat me to the update here. Hopefully fixed in the next release, thank you for the logs and detailed descriptions so we could get it reproduced.

4 Likes