# Motion detection delay?

**URL:** <https://forums.wyze.com/t/motion-detection-delay/153261>\
**Category:** Cameras\
**Tags:** troubleshooting, cam-v1-v2, support, not-platform-specific\
**Created:** [January 3, 2021, 7:30pm UTC](https://forums.wyze.com/t/motion-detection-delay/153261 "2021-01-03T19:30:28Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Vince](https://avatars.discourse-cdn.com/v4/letter/v/b5e925/32.png) [@Vince](https://forums.wyze.com/u/Vince)\
**Post date:** [January 3, 2021, 7:30pm UTC](https://forums.wyze.com/t/motion-detection-delay/153261/1 "2021-01-03T19:30:28Z")

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I just noticed today upon watching my recordings in the Events section that all the recorded videos only show the final 2-3 seconds of motion? I could have sworn that a week ago it would start recording right when they detected motion or even slightly before. (v2 cams)

What could be the issue?

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**Author:** ![Illumination](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/illumination/32/27837_2.png) [@Illumination](https://forums.wyze.com/u/Illumination)\
**Post date:** [January 3, 2021, 8:28pm UTC](https://forums.wyze.com/t/motion-detection-delay/153261/2 "2021-01-03T20:28:53Z")

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I would try going into your camera’s settings, then go to advanced settings, then sync time. Whenever I have a delay I do that.

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**Author:** ![Vince](https://avatars.discourse-cdn.com/v4/letter/v/b5e925/32.png) [@Vince](https://forums.wyze.com/u/Vince)\
**Post date:** [January 3, 2021, 8:35pm UTC](https://forums.wyze.com/t/motion-detection-delay/153261/3 "2021-01-03T20:35:08Z")

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@Illumination

Ty! I’ll let you know if this has fixed it.

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**Author:** ![Vince](https://avatars.discourse-cdn.com/v4/letter/v/b5e925/32.png) [@Vince](https://forums.wyze.com/u/Vince)\
**Post date:** [January 3, 2021, 9:44pm UTC](https://forums.wyze.com/t/motion-detection-delay/153261/4 "2021-01-03T21:44:31Z")

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@Illumination

Hey, I just checked the recent recordings and the issue is still occurring 😔

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**Author:** ![Illumination](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/illumination/32/27837_2.png) [@Illumination](https://forums.wyze.com/u/Illumination)\
**Post date:** [January 3, 2021, 10:19pm UTC](https://forums.wyze.com/t/motion-detection-delay/153261/5 "2021-01-03T22:19:45Z")

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🙁 sorry to hear. The only other thing I can think of is if you have a micro as card, to make sure that it is not saving it somewhere else. I am not sure why that would happen but that’s what I would do. Good luck!

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**Author:** ![Vince](https://avatars.discourse-cdn.com/v4/letter/v/b5e925/32.png) [@Vince](https://forums.wyze.com/u/Vince)\
**Post date:** [January 4, 2021, 12:12am UTC](https://forums.wyze.com/t/motion-detection-delay/153261/6 "2021-01-04T00:12:41Z")

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@Illumination

The one I’m looking at doesn’t have a microsd card in it, but I do use 3 different handheld devices (2 tablets and a smartphone) to monitor my wyze cams, do you think this might be a reason why this is happening?

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**Author:** ![Illumination](https://sea2.discourse-cdn.com/wyze/user_avatar/forums.wyze.com/illumination/32/27837_2.png) [@Illumination](https://forums.wyze.com/u/Illumination)\
**Post date:** [January 4, 2021, 12:31am UTC](https://forums.wyze.com/t/motion-detection-delay/153261/7 "2021-01-04T00:31:28Z")

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I don’t think that the number of devices you are using with it would affect it as I use a smartphone iPad and many other devices to monitor my cameras and I never have had a problem.

The only other thing I can think of is to turn up the sensitivity for motion detection on your cameras. I found that when my motion sensitivity was lower, it didn’t register it as an event until the motion (usually a person) was leaving which would leave me with only 2-3 seconds of motion. When the sensitivity is higher it picks up motion quicker and started recording quicker.

If still nothing is working, I would recommend contacting the awesome support team at

> [@Wyze Support/Cancel Button](https://forums.wyze.com/t/wyze-support-cancel-button/149150/2):
>
> Wyze Support by phone: (206) 339-9646 **Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT**

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**Author:** ![Vince](https://avatars.discourse-cdn.com/v4/letter/v/b5e925/32.png) [@Vince](https://forums.wyze.com/u/Vince)\
**Post date:** [January 4, 2021, 1:03am UTC](https://forums.wyze.com/t/motion-detection-delay/153261/8 "2021-01-04T01:03:52Z")

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@Illumination

I have a feeling it’s something else because it worked fine before even with my current sensitivity settings.

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**Author:** ![Vince](https://avatars.discourse-cdn.com/v4/letter/v/b5e925/32.png) [@Vince](https://forums.wyze.com/u/Vince)\
**Post date:** [January 4, 2021, 1:06am UTC](https://forums.wyze.com/t/motion-detection-delay/153261/9 "2021-01-04T01:06:47Z")

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@Illumination  
thanks for the link, I’ll contact them
